LDR/531
July 20, 2015
Denna Atkinson
Conflict Resolution
Introduction
The team assignment for week four challenges team members to think about the development of their respective careers. We are reminded to take notice that the responsibilities of a leader will increase. The increase could possibly entail being tasked with many different jobs, such as managing conflict, handling communication challenges among co-workers or team members, or addressing organizational communication needs. There is a general consensus of people disliking to speak up causing their ideas about work not being taken seriously. Those employees sometimes find it rather uncomfortable facing gossip among coworkers as well as confronting …show more content…
There is going to come that time where you faced with having to deliver such news and how you do it is going to be important in keeping your employee’s focused and on task as well as keeping them with your team. As a manager there are certain things you can do to help get you and your employee’s through this. When delivering bad news it’s very important to be very direct and open with what is going on or happening. The last thing you want your employee’s to think is that there is something that you are hiding and they need to be worried about.
Trust is very important as a manager with your employee’s. Creating so called resilient teams will help get you and your team through any obstacle that you’re faced with. Do not use the terms you have to deal with it, or be lucky you’re still employed. Those are more threatening terms that will make the situation worse. Staying as positive as possible will help your team through any negative news that might come your way.
Communication is important, talking with your team one on one or in a group setting will help reinforce that everyone will get through …show more content…
Team member John misses an internal deadline, which becomes the catalyst for a round of emails that result in harsh words, insults, threats, and an uncomfortable team. Personal variables include “personality, emotions, and values” (Yukl, 2012, p. 452), and are demonstrated in this Storybook in the conflicting personalities and values of Antonio and John. Team deadlines can cause many conflicts among team members who value deadlines differently. Some individuals feel like a deadline is set in stone and no matter the consequence to others, the deadline must be met. Other individuals feel that yes there is a deadline, but if other important issues arise the deadline can be extended. In this case, John missed a deadline due to a separate project and Antonio saw it as a lack of dedication to their team. The results of this conflict affected the team as a whole until it was