Kudler Fine Foods/ Supply Chain Management
Running head: KUDLER FINE FOODS / SUPPLY CHAIN MANAGEMENT
Kudler Fine Foods / Supply Chain Management
Larry Don Franklin
University of Phoenix
Kudler Fine Foods / Supply Chain Management
Kudler fine food’s supply chain forms the center of its business processes beginning with its purchasing department followed by advertising, accounting, inventory management, forecasting, and merchandising selection and pricing. Its business processes could be enhanced by taking advantage of IT systems like Enterprise Resource Planning (ERP) and, Expanded (ERP), Digital Supply chain, Real-Time Demand-Driven Operation, Inter-organizational information systems (IOS), Electronic data interchange (EDI), Vendor Managed inventory, On-Demand Customer Relationship Management (CRM), Radio Frequency Identification (RFID), Datawearhousing, Knowledge management (KM), Business Intelligence (BI), and Collaborative planning, forecasting, and replenishment (CPFR). I will describe how this information system has an effect on the organizational structure and how that structure could be enhanced by implementing IT Systems. Kudler Fine Foods operates with no purchasing department so this responsibility is distributed between each department. Management determines requirements for the items that are sold and places purchase orders directly with suppliers using a purchase order form. The added workload this process puts on each department manager has to be burdensome. The responsibility to obtain the best price, quality, and delivery, as well as receive and verify all orders, is also placed on the department manager. Management’s attention is drawn to these minimal tasks that could be delegated or handled in more efficient ways freeing managers to focus on the business processes. Received items are documented on an Order Received form and sent to Accounting so that invoices for the items can be paid. All the paperwork is time consuming and causes the process to be slow and that causes
Kudler Fine Foods / Supply Chain Management
Larry Don Franklin
University of Phoenix
Kudler Fine Foods / Supply Chain Management
Kudler fine food’s supply chain forms the center of its business processes beginning with its purchasing department followed by advertising, accounting, inventory management, forecasting, and merchandising selection and pricing. Its business processes could be enhanced by taking advantage of IT systems like Enterprise Resource Planning (ERP) and, Expanded (ERP), Digital Supply chain, Real-Time Demand-Driven Operation, Inter-organizational information systems (IOS), Electronic data interchange (EDI), Vendor Managed inventory, On-Demand Customer Relationship Management (CRM), Radio Frequency Identification (RFID), Datawearhousing, Knowledge management (KM), Business Intelligence (BI), and Collaborative planning, forecasting, and replenishment (CPFR). I will describe how this information system has an effect on the organizational structure and how that structure could be enhanced by implementing IT Systems. Kudler Fine Foods operates with no purchasing department so this responsibility is distributed between each department. Management determines requirements for the items that are sold and places purchase orders directly with suppliers using a purchase order form. The added workload this process puts on each department manager has to be burdensome. The responsibility to obtain the best price, quality, and delivery, as well as receive and verify all orders, is also placed on the department manager. Management’s attention is drawn to these minimal tasks that could be delegated or handled in more efficient ways freeing managers to focus on the business processes. Received items are documented on an Order Received form and sent to Accounting so that invoices for the items can be paid. All the paperwork is time consuming and causes the process to be slow and that causes
References: Turban, E. Linda Volonino, Carol Pollard, Janice C. Sipior, Dorothy Leidner, Linda Lai, Christy Cheung, Deborrah Cristobal (2010). Enterprise Systems: Supply Chains, ERP, CRM, and KM Information Technology for management. Improving Performance in the Digital Economy, Seventh Ed Kudler Fine Foods – Operations: Supply Chain Overview