Kudler Fine is evaluating their current network and creating a logical design document that will show what needs to be done to upgrade or install a new network system to meet the goals set out to achieve. The list of goals presented by Kudler management is as follows:
Faster Checkout Response
Collect Customer Data
Track Customer Data and Purchases
Ensure the security of their customers personal data Review of Current Network
The current network is a fairly early design called an Ethernet Bus network. A bus network Topology is an architecture in which a set of clients are connected via a shared communications line, called a bus. Each of the 3 sites utilizes the same configuration of servers, workstations, standalone UPS and a 56k modem which are connected to an Ethernet backbone. Bus networks are difficult to troubleshoot because if the backbone goes down then every piece of hardware on the wire is affected. If one user is sending a signal on the network simultaneous to another user, the signals will collide causing a drop to both signals. These networks usually will be in a listening state to ensure no others are sending packets at the same time, this type of collision detection is called, carrier sense multiple access with collision detection (CSMA/CD). Network Topology
Each of the La Jolla and Del Mar sites both have the same architecture, which is 1 Ethernet backbone connecting 3 servers, 4 workstations, 1 printer and external CD burner connected point to point to a server, and one standalone UPS. The Encinitas site is similar in design, but downsized as it still has 1 Ethernet backbone connecting 4 workstations, 1 server, and 1 standalone UPS.
Each site of Kudler Fine Foods depends on one Novell server and one 56K modem for network communications. This means that should one of the 56K modems go down, the site is unable to communicate data with either of the other sites. Also, if one of the network servers were to go down, all network communications within that site would go down. There are backup modem devices at each site to deal with modem failure. However, Kudler does not at this time employ the use of backup Novell servers to ensure network communications within the LAN. Network Protocols
The Kudler Fine Foods network is based on a Novell Netware environment. Each site has a Novell 4.11 server which provides remote file access, printer sharing, and support for various applications such as electronic mail transfer and database access. Netware specifies the upper five layers of the OSI reference model and runs on any layer 2 media access protocol. Netware's client/server architecture supports remote access through the use of remote procedure calls. A remote procedure call begins when the local computer sends a procedure call to the remote server. The server then executes the remote procedure call and returns the requests information to the local client. There are four major protocols supported in the Novell Netware suite. The Internetwork Packet Exchange (IPX) protocol exists at layer 3 of the OSI model. When a device to be communicated with is located on a different network, IPX routes the information to the destination through any intermediate networks. The Sequenced Packet Exchange (SPX) protocol also exists at layer 3 of the OSI model for reliable, connection-oriented datagram transmission. The Network Core Protocol (NCP) is a series of server routines designed to process application requests coming from the Netware shell. Services provided by NCP include file access, printer access, name management, security, and file synchronization. NetBIOS, or Network Basic Input/Output System, is a session-layer interface specification from IBM and Microsoft. Netware's NetBIOS emulation software allows programs written to the industry-standard NetBIOS interface to run within the Netware system. Netware also includes several...
References: Cisco, (1996), Product overview, TCP/IP, Retrieved July 21, 2007 from: http://www.cisco.com/warp/public/535/4.html
Microsoft, (2006), Knowledge base article 99588, Hardware abstraction layer (HAL), Retrieved July 21, 2007 from: http://support.microsoft.com/kb/99588
Network Survivability. (February 2001). ATIS Committee T1A1. Retrieved 7/15/07 from http://www.atis.org/tg2k/_network_survivability.html.
Netware. (n.d.). Novell Network Operating System and Protocol Suite. Retrieved 7/15/07 from http://www.javvin.com/protocolNetWare.html.
Novell, (2007), Lifecycle support, Novell 4.2, Retrieved July 23, 2007 from: http://support.novell.com/lifecycle/lcSearchResults.jsp?st=Netware&sl=-1&sg=-1&pid=1000&x=32&y=8
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