Ksa Paper

Satisfactory Essays
Task Statements: Human Resource Receptionist Student Name | Valerie Vargas |

What action is being performed (verb) | To whom/what is the action directed (receiver of the verb) | How is the action performed (procedure, tools, equipment) | Why is action performed (purpose) | Maintaining personal files | The employees | Updating their records in the system | To have the employees records up to date for record | Performing administrative functions for the office personnel | The colleagues in the office | Keeping the office in order by maintaining records | To keep the office running smoothly | Assisting the public and employees with personnel questions | The employees/public | Answering questions about the company policies and procedures | To help the employee/public understand how the company is structured | Following company policy when dispensing information | The employees/public | Giving the necessary information | To give the employee/public the answers they need without violating policy | Reviewing and processing forms for personnel changes | The employees | Entering in the employees personal data into the system | To maintain records for the employees files | Monitoring staff time and payroll items | The employees | Keeping take of the time that they entered to assure the pay is correct | To make sure the employee is receiving the right amount for the hours worked | Handling the HR director’s calendar | The HR Director | Taking appointments for the HR director | To make sure the HR director is informed and attends all necessary meetings for the company | Handling office mail | The employees | Sorting through the mail | Make sure important documents are delivered | Answering phones | The employees/public | Answering the phone | To answer any questions that come up | Filing | The employees | File paperwork in the office | Keep the office organized |

Task Statements 1 | Maintaining personal files | 2 |

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