Krajewski9 Ch01 Ism Ge

Powerful Essays
Chapter
1
Part 1 Competing with Operations
USING OPERATIONS TO COMPETE

Discussion Questions

1. It is often not a good idea for a company to try to excel in all of the competitive priorities because it is generally impossible to do so. Mediocrity is a predictable result. The choice and the minimum level of one or more of the competitive priorities are set by the order qualifiers for the particular product or service. The choice of the competitive priorities that the company should emphasize is usually governed by the company’s strategy driven by its mission statement and the core competencies that the company wants to harness to seek the best competitive advantage.

2. Answering this question demonstrates that processes underlie all of our jobs. What might be surprising is how many students would put their job in the category of “other,” suggesting that many jobs do not fall neatly into any one functional area. Perhaps many in the “other” category might best be called “operations” on further reflection. Customers, both internal and external, are part of each process, and the goal is to manage the processes to add the most value for them.

3. Core processes should link to a firm’s core competencies. Core processes are those processes that provide the firm the best competitive advantage. Essential to the definition a firm’s core processes is the concept of “interaction costs.” These costs include the time and money that are expended whenever people and companies exchange services, products, or ideas. If the transaction costs are higher to retain a process within the firm’s organization than to outsource the process, the process should be outsourced.

4. Technology Management. To identify a market segment, we need to determine answers to questions such as: Which colleges and departments currently offer the subject? What do instructors desire in the way of textbook support? Is there a trend toward Technology Management courses? Are there other Technology

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Isms

    • 512 Words
    • 3 Pages

    Isms | Brief / Core vision | Anarchism | A moral-political ideal of a society that is untouched by relations of power and domination among human beings; There is an absence of organized government. | Authoritarianism | A system in which the political rights and interests of individuals are subordinated, usually by coercion, to the interests of the state. | Capitalism | Linking politics to the political economy, it is a system dominated by a market economy in which economic actors are generally…

    • 512 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Ch01

    • 7769 Words
    • 23 Pages

    IT at Work 1.1 Watson Wins Jeopardy, Leaving Human Champions in Its Silicon Dust Questions 1. Explain how Watson figured out the most likely response to win the tournament. Watson parsed the question down into keywords and sentence fragments in order to find statistically related phrases. Watson was able to quickly execute thousands of language analysis algorithms simultaneously to compile potential answers and determine the level of confidence associated with each one. 2. View the IBM demo, “Turning…

    • 7769 Words
    • 23 Pages
    Good Essays
  • Powerful Essays

    Ch01

    • 1737 Words
    • 14 Pages

    CHAPTER 1 Introduction to Information Systems CHAPTER 1: Introduction to Information Systems 1.1 Why Should I Study Information Systems? 1.2 Overview of Computer-B2ased Information Systems 1.3 How Does IT Impact Organizations? 1.4 Importance of Information Systems to Society Copyright John Wiley & Sons Canada 2 LEARNING OBJECTIVES 1. Begin the process of becoming an informed user of your organization’s information systems. 2. Define the terms data, information, and knowledge, and give examples…

    • 1737 Words
    • 14 Pages
    Powerful Essays
  • Satisfactory Essays

    Ch01

    • 1766 Words
    • 8 Pages

    Scott, Financial Accounting Theory, 7th Edition Instructor’s Solutions Manual Chapter 1 CHAPTER 1 INTRODUCTION 1.1 The Objective of This Book 1.2 Some Historical Perspective 1.3 The 2007-2008 Market Meltdowns 1.4 Efficient Contracting 1.5 A Note on Ethical Behaviour 1.6 Rules-Based v. Principles-Based Accounting Standards 1.7 The Complexity of Information in Financial Accounting and Reporting 1.8 The Role of Accounting Research 1.9 The Importance of Information Asymmetry 1.10…

    • 1766 Words
    • 8 Pages
    Satisfactory Essays
  • Good Essays

    What is ISM?

    • 1147 Words
    • 5 Pages

    Ebony Welch West Civ II March 20, 2012 What’s the ISM? What’s the meaning of ism? Ism is used to form uncount nouns that refer to political or religious movements and beliefs. It is also used to form uncount nouns that refers to attitudes and behaviors. For example, Buddhism, nationalism, heroism and pacifism are all ism. Ism is also used to form nouns that refer to unfair or illegal discrimination against particular groups of people. Examples of this discrimination based on racism, sexism…

    • 1147 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    ch01 Senn3e

    • 1510 Words
    • 14 Pages

    James A. Senn’s Information Technology, 3rd Edition Chapter 1 Information Technology: Principles, Practices, and Opportunities Senn, Information Technology, 3rd Edition © 2004 Pearson Prentice Hall 1 Objectives • Describe the six characteristics of the Information Age and discuss the role of information technology as the principal tool of the Information Age. • Explain the three primary components of information technology. • Identify the six information-handling functions and the four benefits…

    • 1510 Words
    • 14 Pages
    Satisfactory Essays
  • Good Essays

    Male-ism

    • 1154 Words
    • 4 Pages

    “Prejudice, stereotyping, or discrimination, typically against women, on the basis of sex”. When the term sexism is needed to be used for the discrimination against men, it is almost required to specify by referring to it as reverse-sexism or male-ism. This is because the definition is in itself stereotyping and being sexist, even though it could easily be used for both genders it states that it is typically against women. There is a problem with the way society conceives masculinity along with…

    • 1154 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Ge Energy and Ge Healthcare

    • 2455 Words
    • 10 Pages

    GE Energy and GE Healthcare Case Study 1. What are the business benefits of using information technology to build strategic customer relationships for GE Energy and GE Healthcare? What are the business benefits for their customers? Technology is no longer an afterthought in forming business strategy, but the actual cause and driver. Networking and data storage & analysis technologies enabled GE to gain a competitive advantage by providing unique products and services to their customers. What…

    • 2455 Words
    • 10 Pages
    Better Essays
  • Satisfactory Essays

    Gruber4e Ch01

    • 2545 Words
    • 19 Pages

    Public Finance and Public Policy Jonathan CopyrightGruber © 2012 Fourth WorthEdition Publishers Copyright © 2012 Worth Publishers 1 of 32 Why Study Public Finance? 1 1.1 The Four Questions of Public Finance 1.2 Why Study Public Finance? Facts on Government in the United States and Around the World 1.3 Why Study Public Finance Now? Policy Debates over Social Security, Health Care, and Education 1.4 Conclusion PR E PAR E D BY Dan Sacks Public Finance and Public Policy Jonathan Gruber Fourth Edition…

    • 2545 Words
    • 19 Pages
    Satisfactory Essays
  • Powerful Essays

    BUS364 Ch01

    • 24561 Words
    • 108 Pages

    GEORMC01_013239457.QXD 1/25/07 3:09 AM Page 1 CHAPTER 1 INTRODUCTION TO ORGANIZATIONAL BEHAVIOR What is Organizational Behavior? Challenges for Organizational Behavior Challenge 1: The Changing Social and Cultural Environment Challenge 2: The Evolving Global Environment Challenge 3: Advancing Information Technology Challenge 4: Shifting Work and Employment Relationships Summary Exercises in Understanding and Managing Organizational Behavior Appendix 1: A Short History of Organizational Behavior…

    • 24561 Words
    • 108 Pages
    Powerful Essays