KPJ Healthcare Berhad - Internal Analysis
Question 2: The analysis of the internal environment of KPJ Healthcare Berhad that affecting supplies chain drivers of company.
Assessment
Diagnosis
Recommendation
1. Shortage of qualified staff
Some of the staff is still under training but they provide service such as nurses. This maybe will damage the reputation of the hospital among its competitors.
Currently, there are critical needs for experienced nurses in the operating room, critical care, and neonatal care arenas. Also some of their doctors they are fresh graduated and need some professional training.
KPJ to ensure all their staff nurse have finished their training first to deliver quality work more efficient. It thus able to attract customers trust for the service they offer.
In addition, doctors also need at least have the experience more than five years before deploying as one of the KPJ
2. High cost of operations
The running cost of health care industry may be high compare to the income. This has happen in a lot of organization before which has resulted in organization collapse.
Managing productivity of their physicians. ensured that nursing and paramedical teams get to play a more active reduce expences.
3. Weak operating cash flows
Any business needs good income to continue in their business, KPJ has many branches around Malaysia but some of the branches they have weak income and this maybe will force the company to close these branches.
1. Goods
Examining the data from the sales staff on the regular basis
2. Information
KPJ must have visibility of their product shipments
3. Fund
Doing customer credit check
Offering term discount
Asking customer to pay by cash or credit card
Charging late fees
4. Corporate governance risk
KPJ Healthcare Berhad does engage in related-party transaction with companies under the Johor Corp umbrella since they are ultimately owned by the state of Johor. They may have used any advance national agenda to detriment of minority
Assessment
Diagnosis
Recommendation
1. Shortage of qualified staff
Some of the staff is still under training but they provide service such as nurses. This maybe will damage the reputation of the hospital among its competitors.
Currently, there are critical needs for experienced nurses in the operating room, critical care, and neonatal care arenas. Also some of their doctors they are fresh graduated and need some professional training.
KPJ to ensure all their staff nurse have finished their training first to deliver quality work more efficient. It thus able to attract customers trust for the service they offer.
In addition, doctors also need at least have the experience more than five years before deploying as one of the KPJ
2. High cost of operations
The running cost of health care industry may be high compare to the income. This has happen in a lot of organization before which has resulted in organization collapse.
Managing productivity of their physicians. ensured that nursing and paramedical teams get to play a more active reduce expences.
3. Weak operating cash flows
Any business needs good income to continue in their business, KPJ has many branches around Malaysia but some of the branches they have weak income and this maybe will force the company to close these branches.
1. Goods
Examining the data from the sales staff on the regular basis
2. Information
KPJ must have visibility of their product shipments
3. Fund
Doing customer credit check
Offering term discount
Asking customer to pay by cash or credit card
Charging late fees
4. Corporate governance risk
KPJ Healthcare Berhad does engage in related-party transaction with companies under the Johor Corp umbrella since they are ultimately owned by the state of Johor. They may have used any advance national agenda to detriment of minority