Topics: Kotak Mahindra Bank, Bank, Cheque Pages: 5 (715 words) Published: April 24, 2013
About kotak Mahindra bank
Kotak Mahindra Bank  is an Indian financial service firm established in 1985. It was previously known as Kotak Mahindra Finance Limited, a non-banking financial company. In February 2003, Kotak Mahindra Finance Ltd, the group's flagship company was given the license to carry on banking business by the Reserve Bank of India (RBI). Kotak Mahindra Finance Ltd. is the first company in the Indian banking history to convert to a bank. The consolidated net worth of the group stands at Rs 14,568 cr as on December 31, 2012. The group offers a wide range of financial services that encompasses every sphere of life. From commercial banking, the group caters to the diverse financial needs of individuals and the corporate sector. The group has a wide distribution network through branches and franchisees across india, and international offices in Abu dubai, Bahrain, California, Dubai, London, Maruitius, New York and Singapore.

Kotak Mahindra subsidiaries
Kotak Mahindra Capital Company Limited
Kotak Securities Limited
Kotak Mahindra Prime Limited
Kotak Mahindra Old Mutual Life Insurance Limited
Kotak Mahindra Asset Management Co. Limited
Kotak Mahindra Trustee Company Limited
Kotak Forex Brokerage Limited
Kotak Mahindra Trusteeship Services Limited
Kotak Mahindra Investments Limited

Service and Quality

Products & services
Savings account
* Ace savings account
* Pro savings account
* Edge savings account
* Nova savings account
* Classic savings account
* Easy savings account
* Corporate salary account
* Silk – the savings programme for women

Current account
* Neo Current Account
* Edge Current Account
* Pro Current Account
* Elite Current Account
* Ace Current Account
* Global Trade Current Account

Term Deposits
* Term Deposits
* Regular Term Deposits
* Senior Citizen Deposits
* Recurring Deposit (Currently available at select branches only) * Tax Saving Deposits
* Ace Deposits
* Sweep-In Facility (Activmoney)
Kotak Credit cards
* Royal Signature card
* Nri royale card
* Delight platinum card
* League Platinum Card
* PVR kotak card
* Aqua gold card
* Urbane gold card
* Fortune gold card
* Easy kotak card
* Best price card

Debit cards
* Access India Debit Card (NRO)
* Business Class - Gold Debit Card
* Business Power - Platinum Debit Card
* Classic Debit Card
* Gold Debit Card
* Platinum Debit Card
* Privy League Platinum Debit Card
* Kotak introduces Shoppe Cash.

Convenience Banking
* Net Banking
* Kotak Payment Gateway
* Mobile Banking
* Unstructured Supplementary Service Data (USSD)
* SMS Banking
* Alerts
* Phone Banking
* ATM Network
* Government Business
Nri banking

Loans & borrowings
Personal loans
Car loans
Home loans
Loan against property
Business loans
Gold loan

Investments and Insurance
Life insurance
Mutual funds
Share trading
Estate planning
Wealth management
New pension scheme

Investment banking
Institutional equities
Realty fund

Debit\credit card not received.
Transaction from atm not completed.
Cash difference in account.
Account freeze.
Wrong debits in accounts.
Abnormal annual ATM fee / charges.
ATMs swallowing the cards and no receipts given therefore.
Not paying promised interest on fixed deposits.
Non payment of interest during overdue period.
Closure of account without giving notice to the customer.
Delay in settlement of death claim accounts / unnecessary production of succession certificates.
Late appropriation of payments made through cheques even though deposited in time and levy of late fee in such cases for the payment of credit card. Charges deducted from account without any valid reason.

Change of address, phone number.
Closure of bank account....
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