I would like to take this opportunity to express my sincere gratitude to all who gave their support throughout the process of writing this Seminar paper. I would also like to thank my beloved lovely wife Edith Lisalitsa and my son Macdonald Lisalitsa for giving me humble time to concentrate in preparing this Seminar paper. I would also wish to thank my classmates and session mates for their support. Special thanks, goes to my supervisor Mr. Abanti Cyrus Makori for his underlying support, patience, intellectual support and guidance. Most of all I thank the Almighty God for sustaining me through this process and giving me good health, sound mind and strength to carry on.
INTEGRATING KNOWLEDGE MANAGEMENT SYSTEMS IN IMPROVING QUALITY OF EDUCATION IN TECHNICAL INSTITUTIONS By:
Lisalitsa Fred Ambutsi
E-mail: Lisalitsa2007@yahoo.com or email@example.com
The new trends of use of knowledge management system in business organization have increased the need to integrate the knowledge management system in higher education sector. The current means used in technical institution in knowledge management is based on the experts in various fields. The creation and transmitting is through face to face interactions, mentoring, organization, and policies, routes and procedures, reports and staff development. This method does not conserve knowledge, does not allow standardization, neither does it allow uniform and maximum sharing of knowledge.
Knowledge management system can be integrated in technical education in order to improve management and its utilization. Knowledge management system provides tools for capturing, organization, delivery, tracking and assessment of various types of learning and training. The knowledge management allows improved service capability of lecturers and students improve sharing of internal and external information and improved effectiveness and efficiency. The objectives of the seminar paper are: 1. To apply knowledge management system in teaching at technical institution level. 2. To examine the ways of capturing and sorting knowledge for utilization in technical institution. 3. To investigate IT support of knowledge management system and how it can be used in technical Education. 4. To investigate challenges technical institution are facing Key words Knowledge, Integrating, Systems, learning.
TABLE OF CONTENTS
1.1 IMPORTANT DIMENSION OF KNOWLEDGE
2. CAPTURING AND SORTING KNOWLEDGE
2.1 STEPS IN KNOWLEDGE GATHERING
3. SUPPORTING TECHNOLOGIES
4. TYPES OF KNOWLEDGE WORKS
5. TYPES OF KNOWLEDGE MANAGEMENT SYSTEMS
6. KNOWLEDGE BASED SYSTEMS
7. BENEFITS KNOWLEDGE MANAGEMENT SYSTEMS
8 CHALLENGES OF IMPLEMENTING KNOWLEDGE MANAGEMENT SYSTEMS
12 9. TYPES OF KNOWLEDGE
10. INTERNET AND KNOWLEDGE MANAGEMENT
Oz et al (2006) defines knowledge management as the combination of activities involved in gathering, organizing, sharing, analyzing and disseminating knowledge to improve an organization performance. Information that can be gleaned from stored data is knowledge, much knowledge is accumulated through experience is in peoples minds, on paper notes, on discussion transcripts. Knowledge management is the attempt by organizations to put procedures and technologies in place to do the following: a) Transfer individual knowledge into databases
b) Filter and separate the most relevant knowledge.
c) Organize that knowledge in databases that allow employees easy access to it. Barnes(2002) made the following interesting comparison about knowledge , information and data he says that knowledge as a justified personal belief that increases an individual’s capacity to take effective action. Information is data interpreted in to a meaningful frame, whereas...
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