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Knowledge Management in Accenture: 1992-January 2001

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Knowledge Management in Accenture: 1992-January 2001
Introduction:
Accenture is a global management consulting, technology services and outsourcing company, the KM focus is on obtaining and synthesizing intellectual capital to maximize decision-making and innovation across diverse functions and disparate locations, thus enabling the clients to become high-performance businesses and governments. Far more than a cluster of simple processes, the KM program is also about developing and rewarding a culture of knowledge-sharing – encouraging collaboration among their people to problem solve and build capabilities, regardless of their location.
Industry Overview:
Accenture’s CD organizations are responsible for designing, building and running their KM system, supported by dedicated offshore teams and centers of learning excellence. Main Objective of implementing the Knowledge Management is value creation. The ease to access the information and using it to improve business processes and to achieve competitive advantage are the major challenges faced by the modern day organizations.
In order to create, develop and extract value from knowledge and information, the right operational and strategic processes are needed to put into place. Knowledge management leads to structure and management methods based upon idea sharing thus giving voice to customers, workers and partners. From the organizational perspective, the objectives of exploiting information and knowledge resources should aim to support the effective utilization of knowledge in every company. Generate new knowledge, access valuable knowledge from outside sources, use knowledge in decision making, embed knowledge in processes, products, and services; represent knowledge in documents, databases, and software; facilitate knowledge growth through culture and intensives, transfer existing knowledge into other parts of the organization, and measure the value of knowledge assets and/or the impact of knowledge management.

SWOT Analysis:
Accenture is one of the



References: Accenture: Global Experience and Reach. (2012). Retrieved on April 08, 2013 from http://www.accenture.com/us-en/Pages/success-accenture-global-experience-reach.aspx Accenture, (2008). Accenture.com. [Online] Available at: http://www.accenture.com/in-en/company/Pages/index.aspx Bartels, A., (January 12, 2009) Bob de wit, R.M., (2004). Strategy- process, content, context-An international perspective. 3rd ed. Chris Andrews, C.T., (Jan 22, 2009). Market Overview: The Tech-Enabled Business Services Market Opportunity. Cognizant, (2008). Cognizant.com. [Online] Available at: http://www.cognizant.com/html/solutions/services/cbc/Forrester_SWOT_The_Evolution_of_IT_Service_Providers.pdf Folo, (2006) Mendel, T., May 7, (2009). Market Momentum: Tech-Enabled Business Services Market Activity. The Time Is Right For More Cost Transparency In IT. Michael A Hitt, R.E.H.D.I., (2007). Management of strategy - concepts and cases. South-western cengage learning. Peppard, J.w.a.J., (2002). Strategic planning for Information systems. Robson, W., (2004). Strategic management information systems. 2nd ed. Prentice Hall. Scribd, (2007). Scribd.com. [Online] Available at: http://www.scribd.com/doc/45090566/ACCENTURE Times of India, (2008)

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