Knowledge Management

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TITLE PAGE

Applied HRM Project
(HRM-6)
A Report On

“Knowledge Management”

By
.

ACKNOWLEDGEMENT

I would like to express my heartiest gratitude to my supervisor Mr Kakavelakis Konstantinos for his kind guidance, feedback and comments throughout the learning process of this project. I would like to thank all my group members who were very supportive throughout this project. I would also like to thank my parents who have been very helping and praying for my success throughout my educational career. Finally I would like to thank my wife who was always there helping and cheering me up throughout this project.

Table of contents

Executive Summary

Knowledge Management has become a key process in all sorts of businesses around the world from domestic to international firms and from engineering firms to big industries such as oil and gas. The first perspective of Knowledge management (KM) was technological driven, however in very recent times the social or behavioural perspective of knowledge Management has become more practical and popular amongst experts. This research focuses on how a consultant can assist and facilitate knowledge sharing the subsidiaries of a multinational corporation using the behavioural approach. The company has previously relied on technological approach but didn’t meet the desired results. The research has conducted an extensive literature review on knowledge management, social and technological approaches to knowledge management, the short comings of technological approach and how social perspective can overcome those shortcomings. The research also focuses on key reasons for adopting social perspective to knowledge Management and also the problems the organisation might face while sharing knowledge amongst its subsidiaries that are situated at different locations. The research understand the technology is highly important for transfer and communication of knowledge within and

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