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Knowledge Management

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Knowledge Management
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I. Introduction: 2 II. Nature of Knowledge and Information: 2 III. The Important of Knowledge Management: 3 IV. Knowledge Management and Leadership: 7 V. Knowledge Management Life Cycle: 10 VI. Conclusion: 13 VII. References:…………………………………………………………………...14

I. Introduction: From the past, people used knowledge to do all the things to survive such as hunting and planting. These days, survival in the human life and either in the business, people need to transfer information to knowledge to take advantages. Hanoimilk is one of the famous company’s brand names in Vietnam resulted in the understanding the knowledge for Vietnamese market by providing quality products with the suitable prices, therefore, they have experiences to take advantages more than other competitors. This assignment is going to analyze how well knowledge management can lead the company to the success outcomes. Step by step, the aspects of the knowledge management in modern business will be discussed. After that, it will describe the impact of Knowledge Management to organization, leadership and Knowledge Management processes, finally, is about Knowledge Management Life Cycle. II. Nature of Knowledge and Information:

There are several forces that are driving knowledge management such as: increasing domain complexity, accelerating market volatility, intensified speed of responsiveness and diminishing individual experience. To understand more clearly about knowledge management, we shall research nature of Knowledge and Information.

Data: is a comprised fact, observations, or perceptions. It represents raw numbers, figures or assertions. For example: one customer is complaining about the hotel’s service
Information: Data shall be carefully chosen and process into information. But only timely, relevant, simple, accurate and complete processed data can be considered as valuable information. For example: One customer is



References: (n.d.). Retrieved March 01, 2013, from Hanoimilk: http://www.hanoimilk.com/ Employees share pearls of wisdom. (n.d.). Retrieved March 01, 2013, from informationweek.com: http://www.informationweek.com/news/6506815 Evolving knowledge management infrastructure. (n.d.). Retrieved March 01, 2013, from kp-lab.org: http://www.kp-lab.org/project-overview/dissemination-material/kp-lab-posters/Poster-Ahus_IME-KP_Kinga.pdf/view KimizDalkir, E. (n.d.). Knowledge Management Theory and Practice. Retrieved March 01, 2013, from http://www.scribd.com/doc/54994224/13/The-Zack-KM-Cycle Knowledge management: managing knowledge inthe learning company. (n.d.). Retrieved March 01, 2013, from thinkingmanagers.com: http://www.thinkingmanagers.com/management/knowledge-management.php

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