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President Barack Obama said Wednesday the Obamacare website is too slow and too many people "have gotten stuck" in it, adding "I'm not happy about it." The President said in Boston that he takes "full responsibility for making sure it gets fixed ASAP." He added that people who have their individual health care policies discontinued should "just shop around in the new marketplace" for better plans.
[Original story moved at 4:20 p.m. ET]
She apologized for the "miserably frustrating" problems with the Obamacare website and promised it would get fixed.
But no matter what Health and Human Services Secretary Kathleen Sebelius told a House committee Wednesday, her words were no match for the screen showing that HealthCare.gov was telling its users: "The system is down at the moment."
The 3 1/2-hour House Energy and Commerce Committee hearing was a public grilling of Sebelius over the problems with President Barack Obama's signature health care reforms as well as a public platform for the partisan politics that have dominated debate on the 2010 Affordable Care Act.
Sebelius promised the packed hearing room that a "vast majority" of consumers will be able to shop online for health insurance under Obamacare by the end of November without the problems currently being reported, such as Wednesday's inaccessibility.
"In these early weeks, access to HealthCare.gov has been a miserably frustrating experience for way too many Americans, including many who have waited years, in some cases their entire lives, for the security of health insurance," Sebelius said, adding she was "as frustrated and angry as anyone" with the flawed launch of the website.
Speaking directly to Americans confronting the problems, Sebelius said: "You deserve better. I apologize. I'm accountable to you for fixing these problems."
The former Kansas governor also admitted to having made a mistake when she told Obama the website was "ready to go" for its October 1 launch.
"Clearly, I was wrong. We were
[Original story moved at 4:20 p.m. ET]
She apologized for the "miserably frustrating" problems with the Obamacare website and promised it would get fixed.
But no matter what Health and Human Services Secretary Kathleen Sebelius told a House committee Wednesday, her words were no match for the screen showing that HealthCare.gov was telling its users: "The system is down at the moment."
The 3 1/2-hour House Energy and Commerce Committee hearing was a public grilling of Sebelius over the problems with President Barack Obama's signature health care reforms as well as a public platform for the partisan politics that have dominated debate on the 2010 Affordable Care Act.
Sebelius promised the packed hearing room that a "vast majority" of consumers will be able to shop online for health insurance under Obamacare by the end of November without the problems currently being reported, such as Wednesday's inaccessibility.
"In these early weeks, access to HealthCare.gov has been a miserably frustrating experience for way too many Americans, including many who have waited years, in some cases their entire lives, for the security of health insurance," Sebelius said, adding she was "as frustrated and angry as anyone" with the flawed launch of the website.
Speaking directly to Americans confronting the problems, Sebelius said: "You deserve better. I apologize. I'm accountable to you for fixing these problems."
The former Kansas governor also admitted to having made a mistake when she told Obama the website was "ready to go" for its October 1 launch.
"Clearly, I was wrong. We were