Kindred Todd and the Ethics of OD - Case

Good Essays
Ethical issues in OD involve how practitioners perform their helping role with clients. As a profession, OD always has shown a concern for the ethical conduct of its practitioners, and several ethical codes for OD practice have been developed by various professional associations. Ethical dilemmas in OD arise around misrepresentation, misuse of data, coercion, value and goal conflict, and technical ineptness.

In this case Kindred Todd who had just finished the master’s degree in organization development and had landed her first consulting position with a small consulting company. But Todd met a problem with ethics. After Todd was hired, her boss assigned her to a new client, and told her that they’re looking to them to help them address some long-range planning issues and from the way they talk, they could also use some continuous quality improvement work as well. But when Todd walked in to the president’s office of the firm, she found that her boss had sold her to the client as an “expert” in CQI, but of course she is not. And the members of the firm believed that an expert in continuous quality improvement ,such as Todd, was exactly the kind of help they needed to increase efficiency and cut costs in the core business. Members began to ask direct questions about technical details of CQI. But to Todd, she could just suggest that all of their questions were good ones, but that they needed to be answered in the context of the long-range goals and strategies of the firm. Because to Todd, she was not an expert who can solve those big problems, she had no choice but get more information of the history about the organization. After the meeting, Todd suggested her boss that her own competencies did not fit the needs of the client and requested that another consultant-one with expertise in CQI-be assigned to the project. But her boss do not want to change the person. And the boss response to her concerns included a strong, inferred ultimatum: if you want to stay with

You May Also Find These Documents Helpful

  • Good Essays

    Kindred Todd

    • 544 Words
    • 3 Pages

    What is your opinion on how Kindred Todd handled the situation? In the case of Kindred Todd and Larry Stepchuck’s OD consulting firm there is the good and the bad. Kindred Todd faces an ethical dilemma because the president of the OD consulting firm, Larry Stepchuck, wrongly sells her as an expert in the method of continuous quality improvement (CQI) to a client that is, “ important and potentially large opportunity for our firm.” Kindred Todd addresses her concerns to the President and is told…

    • 544 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Kindred Todd Case

    • 1369 Words
    • 6 Pages

    MGT 535: KINDRED TODD ESSAY MANISH PURI Organization development practitioners face dilemmas each and every day on the job, whether they are value-based or ethical in nature. In terms of values, OD professionals seek to foster a relationship with a client that is based on trust, collaboration, openness. The ability to incorporate the human aspect into each area of the job is just one of the value-based dilemmas OD professionals face. At any given moment, a OD professional may face conflicts…

    • 1369 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Kindred Todd

    • 840 Words
    • 4 Pages

    Kindred Todd a new consultant to a growing consulting firm was presented with a very unique situation when she took on her first client for the firm. Her initial information provided by her boss included intel that the client could benefit from long range planning issues and some continuous quality improvement work. While not enough information is provided in the text to truly formulate an accurate opinion of Kindred Todd I do believe that she did handle the situation to the best that she could.…

    • 840 Words
    • 4 Pages
    Good Essays
  • Good Essays

    OD CASE

    • 565 Words
    • 2 Pages

    Assuming there is resistance to a change effort in the case, identify and explain restraining forces that could block implementation of a change effort. Restraining forces are factors that impede a change in an organization. Restraining forces that could potentially impede the change effort were threat to security, self-interest, lack of trust, internal and external politics and poor communication. Threat to security Change resulting in a disadvantage to an individual employee or group tends to…

    • 565 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Amanda Todd Case

    • 1615 Words
    • 7 Pages

    Due to recent cases of suicide caused by cyberbullying, school districts have recently improved their code of conducts as a response to this issue. According to the Detroit Public Schools Community District Students’ Rights Responsibilities , the school district enforces students and parents to sign vows and promises to report bullying, report issues, and discuss bullying and the principals will vow to protect and use meditation for the students. Also, this school district with help with state…

    • 1615 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Kindred

    • 765 Words
    • 4 Pages

    In the science fiction novel, Kindred by Octavia Butler, Butler writes about a modern black woman Dana and how she travels back to the antebellum South every time her ancestor needs help. Fiction writing that deals often playfully and periodically, with the nature of fiction, the techniques and conventions used in it, and the role of the author therefore metafiction applies because throughout the story it deals with the writing of fiction or conventions of fiction. Now in our modern daytime it is…

    • 765 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    OD ICCL CASE

    • 4386 Words
    • 18 Pages

    OD INTERVENTION IN ICCL (INDIAN CHEMICAL COMPANY LIMITED) ORGANISATIONAL DEVELOPMENT Organization Development (OD) is a planned, organization-wide effort to increase an organization 's effectiveness and viability. Warren Bennie, has referred to OD as a response to change, a complex educational strategy intended to change the beliefs, attitudes, values, and structure of organization so that they can better adapt to new technologies, marketing and challenges, and the dizzying rate of…

    • 4386 Words
    • 18 Pages
    Powerful Essays
  • Good Essays

    Kindred

    • 665 Words
    • 3 Pages

    Kindred In the book of Octavia Butler's "Kindred," one can observe the different tones, characterizations, and point of views of Dana on pages 18-27 and 59-70. For example, on pages 18-27 the use of Dana’s point of view allows her character to speak directly to the reader, and shows how she maintains control of her emotions in a strange and dangerous situation. We also see how Dana was very cautious about her surroundings, because she was in a different era and wondered who the child she kept…

    • 665 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    The Od

    • 330 Words
    • 2 Pages

    What were the challenges that Shikhar Ghosh faced when he joined Appex? Do you agree with Ghosh’s assessment upon joining Appex that the firm needed was control and structure? What is functional structure? What were the strengths and weaknesses of functional structure? How well did the product and business team structure address the problems with functional structure? What do you think about the changes to a divisional structure? What are its relative advantages and disadvantages compared to…

    • 330 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    OD TGIF case

    • 435 Words
    • 5 Pages

    Team COLOR Nguyễn Hoàng Thiên Thanh Đỗ Linh Phụng Phạm Trần Minh Trang CASE SUMMARY Quantum Software is a corporation was founded by Stan Albright and Erin Barber. They hold a beer bust every Fridays afternoon for all employees to encourage the people’s spirit in the most friendly atmosphere. One day, Bill Carter, the corporate attorney joined the party and saw one employee get drunk and fell off. He got worried and noticed Stan and Erin about the risks or accidents may happen after these such…

    • 435 Words
    • 5 Pages
    Satisfactory Essays