kfc project

Topics: Human resource management, Management, Performance management Pages: 25 (6828 words) Published: December 26, 2013


Preface
This project is prepared for the course of “performance Management” on KFC. In this project we have covered the Organization structure, the existing performance management system, flow of activities involved in the existing system, the appraiser and appraises link, Goals and objectives and link between the Goal setting and appraisal system and the linking pin We have covered almost all aspects and develop SMART objectives and recommend the new performance management system.

Acknowledgement

All praise to Almighty Allah, the most beneficent, the most merciful who provided us a golden opportunity to enhance my knowledge and also gave me power and wisdom to accomplish this work. We feel privilege and pleasure to express our profound and cordial gratitude to our supervisor Miss Toima (Resource Person) for her scholastic guidance to give present shape to this work. We acknowledge the assistance of our friends, with their versatility, diversity, appreciation and denunciation, help, commitments and examples. Whatever the weaknesses of this report, they would have been far greater without the kind help of my friends.

Table of Contents

Executive Summary
KFC, founded and also known as Kentucky Fried Chicken, is a chain of fast food restaurants based in Louisville, Kentucky, in the United States. KFC is operated by the “Cupola” group operating in Pakistan. KFC was established in 1997 Cupola is a Dubai based company that internationally owns many brands and establishes them and after that sales them. KFC is also owned by Cupola. The hierarchy and system of KFC is very strong. In this project we have covered the Organization structure, the existing performance management system, flow of activities involved in the existing system, the appraiser and appraises link, Goals and objectives and link between the Goal setting and appraisal system and the linking pin We have covered almost all aspects and develop SMART objectives and recommend the new performance management system.

Introduction
KFC, founded and also known as Kentucky Fried Chicken, is a chain of fast food restaurants based in Louisville, Kentucky, in the United States. KFC has been a brand and operating segment, termed of Yum! Brand since 1997 when that company was spun off from PepsiCo as Tricon Global Restaurants Inc. The company was founded as Kentucky Fried Chicken by Colonel Harland Sanders in 1952, though the idea of KFC's fried chicken actually goes back to 1930. Perfecting its secret recipe of 11 herbs and spices in 1939, KFC has come a long way, with over 10,000 outlets in the world; KFC has maintained its title, for the last 60 years, of being “The Chicken Experts.” The Evolution of KFC

1939
Colonel Sanders develops his original recipe chicken
1952
Kentucky Fried Chicken is Formed
1952
KFC grows into national Restaurant Chain
1997
Many owners and stake holders along the way
1986
PepsiCo’s acquisition of KFC
1997
Tricon Global Restaurants Inc is formed as a spin-off from PepsiCo 2002
Tricon changes its corporate name to YUM! Brands
2007
Industry
The industry is fast food industry.
Cupola Group
Cupola Pakistan is one of the operating entities of the Cupola Investment Group. In Pakistan the operations focus primarily on the consumer and retail sector. The group’s success has been in creating a portfolio of franchises in the region, in sectors like food, entertainment, consumer and business services. KFC is one of the highly successful franchises of Cupola Pakistan. Other ventures related to food retail are Indulge, Casa and Lal Qila. Apart from food business, retail supermarkets/convenience stores are also under this umbrella, by the name of My Super Store and L’occitane. Diversity is what Cupola strives for. KFC Pakistan

KFC is operated by the “Cupola” group operating in Pakistan. Food, fun & Festivity, this is what KFC is all leading the market since its...
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