As we learned in chapter #9 (section 9.2), many projects focus primarily on "time" rather than "resources." Resources are limited in any project. Assuming that Kevin Ertle is well organized and a savy manager of people, his concern about having sufficient staff to (1) run normal operations, and (2) support a project involving four (4) different business units is a major issue/constraint/risk. …show more content…
Assuming this project is not "system-constrained," Kevin Ertle should meet early with the project managers to discuss his concerns re availability of his IT human capital. Kevin might want to work with the PMs on a process called "resource leveling" which allows for shifting tasks using slack allowances. Resource leveling allows a smoother distribution of resource usage throughout the project.
Since this appears to be a complex project {several different departments are involved}, manual leveling might be out of the question. Kevin and the project managers might be advised to use computer-aided leveling in order to help ensure that the IT department is able to meet its regular duties and responsibilities in addition to those demanded by the project.
I purposely did not mention the feasibility of hiring additional, temporary staff {although this might be a possibility given sufficient funding}, because the added costs of hiring and laying off people can be excessive. By leveling existing resources, these added cost can be