Katrina Lutz 22111063 02800502
Pearl, MS 39208
In the last three months it has come to my attention that several changes have been occurring, since Jessica Hilo has been on medical leave. The last three months we have more increased cost due to overtime, poor quality of work, tardiness and variations of break time. Every two executives have one secretary to help support the current team. Jack Snyder supports Jessica Hilo and Ralph Alane, while Ruth Disselkoen supports Samuel and Frank Daley. There is only one difference between these executives and that is Jack’s team has a full-time assistant, while Ruth’s team only has a part-time assistant. With Jessica’s work load being shifted temporarily to Ralph and Frank Daley, it has created a work load imbalance. Ruth has been cutting her breaks short, and using overtime to complete her work load. The problem is the quality of work being turned in has declined. Jack, I noticed you have been taking longer than the allotted break times, coming in late on several occasions, and finishing early. These actions are not in the best interest of the team. To remedy the current issues, I will be making some changes to the workflow. First, Frank you should identify Jessica’s account and keep them separated from the usual work load. Then, I want you to complete Jessica’s work first so that Jack can process information in the afternoon. Ralph, I want you to complete your normal workload and then start on Jessica’s work after his has been completed. Jack, you need to complete Ralph’s work in the morning and check with Frank for additional work in the afternoon. Jack if you find yourself with free time after that you should see me for additional work. Ruth, I want you to do Sam’s work in the morning, and address Frank’s work in the afternoon.
536 Sardis Street
Pearl, MS 39208
If the timeliness and quality of your work does not improve, then this may become a performance