Juran's Quality Trilogy Case Study
Basic Orientation Toward Quality
Taguchi
Technical and Proactive: He eliminated need for mass inspection on his process of building quality because he tried to build quality and remove, as far as possible, causes of failure at design state. Taguchi used his experimental and technical issues to achieve quality development because he has engineering background so systematic view of Taguchi is not given on management and organizational issues. He thinks to apply a systematic way for achieving quality by using his engineering background.
Crosby
Motivational: Crosby has a professional background in quality. He went into quality control in manufacturing where he worked in important states. It can be clearly seen that Crosby focuses attention on …show more content…
Juran
Juran emphasizes that ideas about quality must be presented to high level executives in a way that they can be easily understood. To achieve this he uses the concepts of quality planning, quality control and quality improvement. These steps are called “Juran’s Quality Trilogy”.
• The role of quality planning is to design a process that will be able to meet established goals under operating conditions.
• The role of quality control is to operate and when necessary correct the process so that it performs with optimal effectiveness.
• The role of quality improvement is to devise ways to take the process to unprecedented levels of performance. Key Elements of Implementation
Taguchi
In order to minimize variability and achieve quality Taguchi suggests three steps (phases of quality) – System designing, Parameter designing and Tolerance designing. And also for quality development in design of products or system Taguchi says three stages - Determining the quality level, improving the quality level, monitoring the quality of
Taguchi
Technical and Proactive: He eliminated need for mass inspection on his process of building quality because he tried to build quality and remove, as far as possible, causes of failure at design state. Taguchi used his experimental and technical issues to achieve quality development because he has engineering background so systematic view of Taguchi is not given on management and organizational issues. He thinks to apply a systematic way for achieving quality by using his engineering background.
Crosby
Motivational: Crosby has a professional background in quality. He went into quality control in manufacturing where he worked in important states. It can be clearly seen that Crosby focuses attention on …show more content…
Juran
Juran emphasizes that ideas about quality must be presented to high level executives in a way that they can be easily understood. To achieve this he uses the concepts of quality planning, quality control and quality improvement. These steps are called “Juran’s Quality Trilogy”.
• The role of quality planning is to design a process that will be able to meet established goals under operating conditions.
• The role of quality control is to operate and when necessary correct the process so that it performs with optimal effectiveness.
• The role of quality improvement is to devise ways to take the process to unprecedented levels of performance. Key Elements of Implementation
Taguchi
In order to minimize variability and achieve quality Taguchi suggests three steps (phases of quality) – System designing, Parameter designing and Tolerance designing. And also for quality development in design of products or system Taguchi says three stages - Determining the quality level, improving the quality level, monitoring the quality of