Juran Trilogy

Powerful Essays
Table of Contents

Executive Summary……………………………………………………………………….3
Introduction ………………………………………………………………………………….4
Biographies …………………………………………………………………………………4
History of Total Quality Management…………………………………………...6
Contribution to Industry.………………………………………………………………8
Experiments & Methodologies …………………………………………………….12 Contribution to Safety Field ……………………………………………….………15
Conclusion.…………………………………………………………………………………..16
References …………………………………………………………………………………..18

Executive Summary
With the dawn of the Industrial Revolution at the turn of the 19th century, the threat of war, the Great Depression, some manufacturing companies were looking to increase production rates, thus hoping to increase their overall profitability margins. Many challenges were faced by these companies through these difficult times and some leaders offered ideas and solutions that they hoped would help solve some of these grave concerns.
Dr. J M Juran was one of these great scholars, whose ideas were centered on Total Quality Management in the modernization effort of the workplace. He believed that improving the quality output of a product to the consumer would increase the profitability rate back to the companies and thus reduce downtime at the manufacturing plants. We will research his contribution towards this goal.

Introduction
Several leaders of the early 19th and 20th centuries had many different visions and views on how to increase production throughout the assembly plants. Dr. J M Juran was one of those pioneers who believed in employees, sought to change ways that products were manufactured, identify problems within the plant site and create solutions to resolve stumbling blocks thereby increasing morale, productivity and profitability. He was the first to think about the cost of poor quality, as was illustrated by his "Juran trilogy", an approach to cross-functional management, which is composed of three managerial processes:
The underlying concept of the



References: History of Quality . (2002). Retrieved from http://www.bpir.com/total-quality-management-history-of-tqm-and-business-excellence-bpir.com.html the juran quality program-wetherhaven. (2005, june 30). Retrieved from www.wetherhaven.com/~conversation/.../vitalfew-juran-ppt.pdf joseph M. juran. (2012, novermber 22). Retrieved from http://en.wikipedia.org/wiki/joseph_m._juran joseph M. juran. (n.d.). Retrieved from http://www.skymark.com/resources/leadersjuran.asp juran & Deming. (n.d.). Retrieved from www.prismconsultancy.com/comparingdemingandjuran.pdf jurans quality trilogy. (n.d.). Retrieved from http://www.shsu.edu/~mgt_ves/mgt481/lesson13/sld012.htm Neuhauser. (2006, october 15). joseph juran: overcomming resistance to organisatonal change. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articels/PMC2565827/ Pradeep. (2009, january 19). the juran trilogy. Retrieved from http://www.businessgyan.com/node/5409 quality and total quality managment. (n.d.). Retrieved from http://www.enotes.com/quality-total-quality-managment-reference/quality-total-quality-managment Quality,health,safety,enviroment and training. (n.d.). Retrieved from http://www.lifting.com/company/industrial-quality.htm

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