Junaid Khan
1
History In 1958, Frank and Dan Carney had an idea for a great local pizza restaurant in Wichita Kansas. The small 25 seat restaurant only had room for 9 letters on the sign… the building looked like a hut… so 'Pizza Hut ' was born! Fifteen years later, we opened the first UK restaurant and since then we 've become the biggest Pizza Company on the planet! (http://pizzahut.co.uk/restaurants/our-history.aspx) Task 1 Organizational Culture: “A set of understanding or meaning shared by a group of people that are largely tacit among member and are clearly relevant and distinctive to the particular group which are also passed on to new members” (Louis 1980) Value of Food Industry What is important What we do to make quality better Support to improve communities Doing honest, fair and ethical everything Be thankful in all of our staff Accept responsibility for action Make life meaningful and enjoyable
Task 2
How Culture Beings: Culture being through the organization current polices tradition and general way of doing things basically. These things lead the source of organization culture. Pizza Hut provide the matchless culture it’s provide the staff. Services & Quality Interior Design Hospitality
2
Learning and Development Health and Safety Information Technology
(Stephen P Robbins) Creating an Ethical Organizational Culture: Pizza Hut culture typically formed high ethical standard is one that’s high in risk tolerance in violence and focus on means as well as outcomes. Pizza Hut provided fineness to educate their staff which makes sure the quality of care. Company helps to achieve the aim through their member of staff in all discipline through monitory, instruction about the services, management and communications. Task 3
Individual Influence To ensure the need of individual care Pizza Hut develop the individual resident. Quality Food: Pizza Hut dining of care home is an amusing, which enjoyed by all. The experience of
History In 1958, Frank and Dan Carney had an idea for a great local pizza restaurant in Wichita Kansas. The small 25 seat restaurant only had room for 9 letters on the sign… the building looked like a hut… so 'Pizza Hut ' was born! Fifteen years later, we opened the first UK restaurant and since then we 've become the biggest Pizza Company on the planet! (http://pizzahut.co.uk/restaurants/our-history.aspx) Task 1 Organizational Culture: “A set of understanding or meaning shared by a group of people that are largely tacit among member and are clearly relevant and distinctive to the particular group which are also passed on to new members” (Louis 1980) Value of Food Industry What is important What we do to make quality better Support to improve communities Doing honest, fair and ethical everything Be thankful in all of our staff Accept responsibility for action Make life meaningful and enjoyable
Task 2
How Culture Beings: Culture being through the organization current polices tradition and general way of doing things basically. These things lead the source of organization culture. Pizza Hut provide the matchless culture it’s provide the staff. Services & Quality Interior Design Hospitality
2
Learning and Development Health and Safety Information Technology
(Stephen P Robbins) Creating an Ethical Organizational Culture: Pizza Hut culture typically formed high ethical standard is one that’s high in risk tolerance in violence and focus on means as well as outcomes. Pizza Hut provided fineness to educate their staff which makes sure the quality of care. Company helps to achieve the aim through their member of staff in all discipline through monitory, instruction about the services, management and communications. Task 3
Individual Influence To ensure the need of individual care Pizza Hut develop the individual resident. Quality Food: Pizza Hut dining of care home is an amusing, which enjoyed by all. The experience of
References: (Louis 1980). (http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt4ch16.html) Stephen P Robbins, Organizational Behaviour, Edition 11 Year of publication 2006. Oakland J.S (1995) Total quality Management: Text with Cases, Butterworth Heinemann Ltd, Oxford, UK. pp. 173 - 187 Easton G.S and Jarrell, S.L (1998), the effect of total quality management on corporate performance. An empirical investigation’ The Journal of Business 71(2), 253-307 Johnson R.S (2001) TQM Leadership for Quality Transformation. NY: ASQ Quality Press. DR. W. Edwards Deming (1900-1993) (http://www.1000advices.com/guru/quality_tqm_14points_deming.html) (T Reiman-2004-Related articles 21 May 2004) http://www.sciencedirect.com/science/article/pii/S0925753504000281 11