Joliet Area Community Hospice Case Study

Joliet Area Community Hospice’s (JACH) mission is to provide the best care to both the patients that are terminally ill and their families no matter the economic statues or situations of the persons involved. The JACH does list their basic admission criteria for terminally ill patients. Basic admission criteria are listed as a terminal illness that has a 6 month or less prognosis as long as the disease takes the prospected course. There are admission criteria for neurological disease such as end stage Alzheimer’s and end stage Dementia.
Palliative care is care focused on the comfort of a person as well as overall quality of life. JACH has the Palliative Consulting Services that include a team meant to provide specific treatment for emotional, spiritual, and physical needs. JACH palliative care team facilitates understanding and communication with patients as well as family and provides as much satisfactory services and care as possible.
There are services offered to anyone coping with sudden loss and grief counseling is available. They also offer support for children through education provided to parents who are in search of proper ways to educate and speak with their children about death. The Joliet Area Community Hospice currently offers a Pet Loss Workshop and recently offered a Adult Grief workshop.
The JACH have two global measures. The two global measures include a level of 93.8% for Rating of Patient Care and a level rating of 91.0% of recommending the hospice service. JACH also has multiple composite measures that come from their surveys. Hospice team communications is at 85%, emotional and religious supports are rated at 97%, symptom help is 83%, on time care is 81%, respect is at 92% and training is at 77% levels. These levels come from 155 returned surveys and overall JACH is doing well in all categories listed from the