Job Stress and Its Impact on Employee Performance
CHAPTER 1
INTRODUCTION
1. Introduction to the topic
People at work worry about all sorts of things; increasing competition for jobs, globalization, terrorism, looking after aging parent and relatives, annual appraisal, new technology, outsourcing of jobs along with increased demand of employer for higher productivity. These and some other factors make the employees experience certain pressures at times. Like they have to meet certain deadlines, cope with some unusual but critical situations on their own as well as adapt to the cultural changes of the organization, meeting certain targets, learn new procedures and attending meetings on time and have to be innovative. These all situations, at first hand, appear to be the essential part of any job but when we look closer at all these, they are nothing but stressors which cause hindrance to the performance thus causing damage to the productivity of the organization on the whole. All the good organizations take necessary care and exercise extreme prudence and foresight with regard to job stress. So they, in their own larger interest, take very good care of their employees, value them, invest in them and work extra mile to cope their problems and fulfill their needs.
Work place pressure is growing day by day, people face changing economic and business situations, changing customer expectations and changing expectations from their own role and position in the organization (Moten, 2009). Three issues, therefore, arise in considering the effect of work-related stress on individual organizations and the economy in general: how should work-related stress be specified, what determines its presence at the workplace and what is its importance as a predictor of individuals' labor market behavior?
1.1 Job stress Or Workplace stress
Job stress Or Workplace stress is the harmful physical and emotional response that occurs when there is a poor match between job demands and the capabilities, resources, or needs of the worker. The
INTRODUCTION
1. Introduction to the topic
People at work worry about all sorts of things; increasing competition for jobs, globalization, terrorism, looking after aging parent and relatives, annual appraisal, new technology, outsourcing of jobs along with increased demand of employer for higher productivity. These and some other factors make the employees experience certain pressures at times. Like they have to meet certain deadlines, cope with some unusual but critical situations on their own as well as adapt to the cultural changes of the organization, meeting certain targets, learn new procedures and attending meetings on time and have to be innovative. These all situations, at first hand, appear to be the essential part of any job but when we look closer at all these, they are nothing but stressors which cause hindrance to the performance thus causing damage to the productivity of the organization on the whole. All the good organizations take necessary care and exercise extreme prudence and foresight with regard to job stress. So they, in their own larger interest, take very good care of their employees, value them, invest in them and work extra mile to cope their problems and fulfill their needs.
Work place pressure is growing day by day, people face changing economic and business situations, changing customer expectations and changing expectations from their own role and position in the organization (Moten, 2009). Three issues, therefore, arise in considering the effect of work-related stress on individual organizations and the economy in general: how should work-related stress be specified, what determines its presence at the workplace and what is its importance as a predictor of individuals' labor market behavior?
1.1 Job stress Or Workplace stress
Job stress Or Workplace stress is the harmful physical and emotional response that occurs when there is a poor match between job demands and the capabilities, resources, or needs of the worker. The
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