Job Satisfaction of Bank employees in Bangladesh
Job Satisfaction of Bank Employees in Bangladesh.
By
Md. Shamim Hossain
Abstract
This study attempts to evaluate job satisfaction of bank employees in Bangladesh. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of employees. In this study the targeted population is employees of Bank. The Banks include private and public Bank. The data was collected and administered by means of a structured questionnaire. The study showed that organizational factors such as work conditions, pay, fairness, and promotion significantly influenced employee job satisfaction in Bank. However, individual factors such as age and gender did not significantly influence employee job satisfaction in Banks. The overall job satisfaction of the bank officers is at the positive level appeal to their customers. In such situation, job satisfaction of bank officers becomes an important issue that has to be taken care of in order to achieve ultimate goals of the banking sector in Bangladesh.
Keywords: Job Satisfaction, Work Condition, Pay, Fairness, Promotion, Age,
Gender.
Introduction
In recent years, economic development in the world makes the rapid development of the
Bangladesh bank industry. However, this rapid expansion has also generated a lot of internal management problems in Banks. One special issue is the low level of employee job satisfaction that brought difficulties in increasing service quality. Some of the problem exist in current Bank are: long working hours, work pressure, low level of treatment, bad working environment, less promotion opportunities, work unfairness etc. Employee 's job satisfaction affects the quality of Bank service, has affect the degree of customer satisfaction. Thereby great efforts to improve employee 's job satisfaction, creates the satisfied customer with satisfied employees. Although there are many studies on employee job satisfaction, they are related to all
By
Md. Shamim Hossain
Abstract
This study attempts to evaluate job satisfaction of bank employees in Bangladesh. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of employees. In this study the targeted population is employees of Bank. The Banks include private and public Bank. The data was collected and administered by means of a structured questionnaire. The study showed that organizational factors such as work conditions, pay, fairness, and promotion significantly influenced employee job satisfaction in Bank. However, individual factors such as age and gender did not significantly influence employee job satisfaction in Banks. The overall job satisfaction of the bank officers is at the positive level appeal to their customers. In such situation, job satisfaction of bank officers becomes an important issue that has to be taken care of in order to achieve ultimate goals of the banking sector in Bangladesh.
Keywords: Job Satisfaction, Work Condition, Pay, Fairness, Promotion, Age,
Gender.
Introduction
In recent years, economic development in the world makes the rapid development of the
Bangladesh bank industry. However, this rapid expansion has also generated a lot of internal management problems in Banks. One special issue is the low level of employee job satisfaction that brought difficulties in increasing service quality. Some of the problem exist in current Bank are: long working hours, work pressure, low level of treatment, bad working environment, less promotion opportunities, work unfairness etc. Employee 's job satisfaction affects the quality of Bank service, has affect the degree of customer satisfaction. Thereby great efforts to improve employee 's job satisfaction, creates the satisfied customer with satisfied employees. Although there are many studies on employee job satisfaction, they are related to all
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