Job Satisfaction and Employee Motivation

Topics: Motivation, Maslow's hierarchy of needs, Management Pages: 13 (4952 words) Published: April 27, 2010
Content
Introduction.........................................................................................2 *Literature Review.................................................................................*2 *Empirica*l case......................................................*................................*.*7* Google................................................................................................*.*.*.*7 *Discussion...........................................................................................*.*..9* *Conclusion & Recommendation..........................................................*11 *References............................................................................................*13 A Critical analysis of work-motivation: a case study based on Google Inc. Introduction;

_“Motivating people is easy but motivating people to work to the best of their abilities and directing their efforts to the goals of the organisation are the real issues and that is certainly not always easy” Mullins, L.J (Management and organisational behaviour, Pg 406, 5th Ed)_ This paper gives an understanding of the term _“Motivation”_. The term is used almost every day of our lives but not everyone know what it takes to actually practise motivating. In this case, I would be explaining in details what motivation is all about, the objectives of motivating an individual in a certain way and how the overall performance is affected. I would also be testing some motivational theories in an empirical case (Google). Here, I hope to identify the working style at Google; the nature of work, employees and the environment, what motivates and de-motivates employees and engineers at work. Organisations claim that their biggest asset or their major sources of competitive advantage are their employees but most organisations do not know how to motivate their employees. Research has shown that different organisations apply different style of motivation. We would analyse these empirical cases with the motivational theories discussed in the literature review and also analyse key motivational factors associated with our empirical case. This would lead to my conclusion and recommendation on how to effectively motivate employee to increase productivity and performance. A Review on Motivation and its theories

Work motivation and employee satisfaction plays a more central role in the field of management theoretically and practically and it is indeed one of the most important factors affecting employee behaviour and performance. Managers attach great importance to this concept of management in organisational settings as an effective motivational practice on employee(s) lead to organisational effectiveness in different levels. The next question we can ask ourselves is “what is motivation?” The concept of motivation refers to internal factors that impel actions and external factors that can act as inducements to those actions Locke, E.A & Latham, G.P. (2004). This has being the universal definition of motivation but certain authors and researchers have aimed at giving the simplest definition to this concept. Mullins, L.J defines motivation “as the direction and persistence of action” (Pg 406, 5th Ed). Mullins went further to suggest that motivation is concerned, basically, with why people behave in a certain way, why people choose a particular course of action in preference to others and why they continue with a chosen action, often over a long period and in the face of difficulties and problems (pg 406, 5th ed). Atkinson defines motivation “as different factors that combine at a particular time to influence the duration, vigour, and persistence of an individual’s behaviour in a given situation (pp2, 1964). The three aspects of human actions which can be affected by motivation are intensity (effort), direction (choice) and duration (persistence) and coupled with experience and ability leads to...

References: {draw:frame}
Maslow’s hierarchy of needs (1943)
Growth needs which reflect desire for personal psychological development
Fincham and Rhodes suggest that Clayton Alderfer (1972) theory differs in number of important respects to Maslow’s hierarchy of needs (pg 198, 4th Ed)
Extrinsic Factors/Hygiene Factors (Herzberg, 1966)
These factors provide less or no motivation to employees but the absence of these factors leads to a dissatisfaction in work places
Intrinsic factors/Motivators (Herzberg 1966)
Motivational factors (Herzberg, 1966) are factors which build strong motivation and create a high job satisfaction for employees and they are directly related to the job content of any employee
Alderfer, C.P (1972) Existence, Relatedness and Growth: Human needs in Organisational settings. The Free Press, New York.
Atkinson, J
Cardona, P & Lawrence, B.S & Espejo, A. (2003) Outcome-based theory of work motivation. Working paper No.495. University of Navarra, Spain.
Delfgaauw, J & Dur, R
Ellers, N & Gilder, D.D & Haslam, S.A. (2004) Motivating individuals and groups at work: A social identity perspective on leadership and group performance. Academy of management review, Vol.29, No.3, 459-478
Fincham, R & Rhodes, P
Herzberg, F. (1966) Work and the nature of man, World publishing co., Cleveland, OH.
Jindal-Snape, D & Snape, J.B (2006) Motivation of scientists in a government research institute; Scientists’ perception and the role of management
Maslow, A. (1943) A theory of human motivation. Psychological review, Vol. 50, No. 4 , pp. 370-96.
Maslow, A
Mullins, L.J (1999) Management and organisational behaviour. 5th Edition. FT Prentice hall
Osterloh, M & Frey, B.S (1999) Motivation, Knowledge transfer and organisational form
Steen, E.V (2006) The limits of authority: Motivation versus Coordination. MIT Sloan school of management. Working paper 4626-06
Steers, R.M & Mowday, R.T & Shapiro, D.L (2004) The future of work motivation theory
Van Herpen, M & Van Praag, M & Cools, K. (2003) The effects of performance measurement and compensation on motivation; an empirical study. Tinbergen Institute for economic research, Amsterdam.
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Wilson, F.M. (2004) Organisational behaviour and work: a critical introduction, 2nd edition. Oxford University Press Inc., New York.
Wiley, C
[2] Ex-googler’s blog, 2008, on leaving Google
Available at: http://www.digitalhobbit.com/2008/04/13/on-leaving-google/#comments
[3] Cnet news blog, 2007, Ex-googler tells all to Microsoft
Available at: http://news.cnet.com/8301-10784_3-9736281-7.html?refresh=1262696399227
[4] Fox business news, 2009, Life at the Googleplex
Available at: http://www.foxbusiness.com/search-results/m/27273440/life-at-the-googleplex.htm
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