The major causes of job satisfaction, how does job satisfaction impact productivity, absenteeism and turnover and how employee satisfaction is related to customer satisfaction in organizations. Job satisfaction is described as a positive feeling about a job resulting from an evaluation of its characteristic (Essentials of Organizational Behavior 10 edition, Stephen Robbins/Timothy Judge). According to Locke and Lathan (1976) the definition of job satisfaction is a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experience. In my opinion I believe that job satisfaction is simply someone been content with their job or enjoy the work they do. The major causes of job satisfaction are the work itself, pay, advancement opportunities, supervision and coworkers. The most important component of job satisfaction is employees enjoying the work they do. When someone enjoys performing a specific task they tend to perform at the highest capacity, this is because they have an interest in that specific area. An example would be people who work in none profit organizations. Often employees in such organization share or have a passion for the work they do since their contribution to the organization results in a greater outcome which many times are for social needs of a particular country. The second major component of job satisfaction is compensation or pay. This is seen mostly in undeveloped countries which have a limited job market as well as limited finances. Salary or compensation in undeveloped countries correlate with job satisfaction because human beings are generally happy or contented if their needs are been met. According to Maslow’s hierarchy of needs all human being have a hierarchy of needs starting with the lowest as physiological, safety, social, esteem, and the greatest as self- actualization. Salary will only be a component of job satisfaction as it would motivate employees as the five levels of Maslow’s theory...
Cited: Robbins, Stephen P., Judge, Timothy A. Essential of Organizational Behavior, Tenth Edition, 2010. Print
http://en.wikipedia.org/wiki/job satisfaction. Web. Oct. 2010
Please join StudyMode to read the full document