1. Given that the four individuals we just read about tend to be satisfied with their jobs, how might this satisfaction relate to their job performance, citizenship behavior, and turnover? Answer
* Job satisfaction of the employees is an important factor because most of the time it determines the commitment and respect of the employees towards their employer and organization. The attitudes and the behaviors of the workers would vary based on the level of job satisfaction. For example: one with a higher level of satisfaction would be more dedicated towards his or her respective work and do it with full potential but the one with a lower level of job satisfaction would tend to be absent and would not perform as expected. Therefore job satisfaction is a crucial factor.
As these four individuals are satisfied with their jobs this means that they are happy workers, i.e. they take a great deal of interest in their work. They perform their respected work with all the dedication and enthusiasm and this is why they tend to be efficient. As they are satisfied this means they are happy to do their work, so all their designated work that would be done would be both efficient and productive and ultimately this would lead to the overall efficiency and productivity of the organization these four individuals are working with.
Organization citizenship behavior is discretionary behavior that is not part of an employee’s formal job requirements but that nevertheless promotes the effective functioning of the organization. Organizations always prefer those who tends to help others while working on a team, avoid unwanted controversies, volunteer for extra work, respect the organizational rules and regulations and other behaviors which makes the employee do more than what is expected of them. Employees would only show organizational citizenship behavior when they are satisfied with their job and surrounding. As these 4 individuals are satisfied with their work they would...
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