Job Motivation and Job Performance

Topics: Motivation, RHB Bank, Balanced scorecard Pages: 37 (7855 words) Published: September 29, 2013
Business Research Method
Job Motivation and Job Performance:
An Exploratory Study in RHB Bank

Lecturer: Dr.Mirza Manirajah Abdullah

Prepared by Student Name: LEE LIAN SENG
I/C NO: 710414-10-5663
RIVERBANK ACADEMY SDN BHD
NO 3-3 & 5-3, JALAN PUSAT PERNIAGAAN 1,
PUSAT PERNIAGAAN SG.JELOK,
43000 KAJANG SELANGOR
TEL: 03-87375009 FAX: 03-87395418
WEBSITE: www.riverbankacademy.com.my
EMAIL: info@riverbankacademy.com.my

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CONTENTS DESCRIPTION PAGE
Introduction To RHB Bank

page 2

Introduction to Job Motivation and Job Performance
page 6
Purpose of Study
page 6
Problem Statement
page 6
Objective of Study
page 8
Limitation of Study
page 8
Literature Review
page 9
Discussion
Page 17
Methodology & Hypothesis of Study
page 35
Sampling Procedures
page 35
Data Analysis
page 39
Summary and Conclusions
page 43
Recommendations
page 44

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Introduction

Although formed in 1997, our roots go back in time to the early 90s. Many events since that time have moulded us into the bank we are today. Below is brief run-through of the important dates and events in the history of the RHB Banking Group which include mergers and partnerships with other banks that have ultimately lead to the RHB Banking Group that we are today.

Kwong Yik Bank Berhad


1913 - Established with a start-up capital of RM300,000 at the Old Market Square in Kuala Lumpur, making it Malaya's first local bank



1997 - Merges with DCB Bank Berhad, making it the country's biggest ever banking merger at that time

Sime Bank Berhad
(formerly known as UMBC Bank)


1959 - A group of businessmen, led by Mr Chang Ming Thien, a prominent figure in the rubber industry in Malaya and Singapore, sets up the United Malayan Banking Corporation Berhad (UMBC)



1960 - Officially declared open by Prime Minister Tunku Abdul Rahman Putra AlHaj. It is the first commercial bank to be established in independent Malaya



1996 - UMBC becomes part of Sime Darby Berhad and is renamed Sime Bank Berhad
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1999 - Merges with RHB Bank Berhad and becomes part of the RHB Banking Group

DCB Bank Berhad


1966 - Establishment of Development and Commercial Bank (D&C Bank, later renamed DCB Bank)



1997 - Merges with Kwong Yik Bank Berhad to form RHB Bank Berhad, turning a medium-sized bank into the third largest integrated financial services group in Malaysia

Utama Banking Group (UBG)


1976 - A licensed commercial bank, is incorporated as a public company



2003 - Merger of RHB Bank Berhad with Bank Utama Berhad into the RHB Banking Group

RHB Banking Group


1983 - Rashid Hussain secures a broker's licence and sets up Rashid Hussain Securities Sdn Bhd



1996 - Rashid Hussain acquires a 75% stake in Kwong Yik Bank Berhad



1997 - Merger of Kwong Yik Bank Berhad and DCB Bank Berhad to form RHB Bank, then Malaysia's third largest financial services group



1999 - Merger of Sime Bank Berhad and RHB Bank Berhad to form the RHB Banking Group



2003 - Merger of RHB Bank Berhad with Bank Utama Berhad into the RHB Banking Group

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2005 - RHB Banking Group received a license for its Islamic Banking arm - RHB Islamic Bank Berhad

In conjunction with the 100 years Celebration of RHB existence, new Vision and Core Values has been launch to drive the organization to the next greater heights of achievement. VISION:
To be a Leading Multinational Financial Services Group by years of 2020

Definition of New Core Values - PRIDE
Professional:



We are committed to maintain a high level of proficiency, competency and reliability in all that we do.

Respect:



We are courteous, humble and we show empathy to everyone through our actions and interactions.

Integrity:



We are honest, ethical and we uphold a high standard of governance.

Dynamic:



We are proactive, responsive and forward thinking.

5

Excellence:



Purpose of...
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