Job Design, Participation, and Work Arrangement

JOB DESIGN, PARTICIPATION,

AND WORK ARRAGEMENTS

Peter James D. Cortazar

MBA-TEP

HUMAN BEHAVIOR IN THE ORGANIZATION

DR. NERI S. PESCADERA

Dean, Graduate School of Management

November 19, 2010

JOB DESIGN, PARTICIPATION, and WORK ARRANGEMENT

Topic Outline

A. DEFINITION OF TERMS:

- Primer

B. HOW CAN JOB DESIGN IMPROVE WORKER WELL-BEING AND WORKPLACE PERFORMANCE?

- Reducing Occupational Stress (Targetting the Individual) - If you can’t take the heat… - Work Design - Reducing Occupational Stress (Targetting the Company)

C. JOB DESIGN:

- A major cause of effective job performance is job design - Initial Step--Job Analysis - Job Design and Quality of Work Life (QWL) - Indicators of quality of work life Inflation and GDP - Conceptual Model of Job Design and Job Performance - Job design attempts - Designing Job Range - Designing Job Depth: Job Enrichment

D. JOB CHARACTERISTIC THEORY:

- How can we design a job that motivates people? - The Job Characteristics Model - Job Characteristics Theory - Key Characteristics to Address - Problems associated with job design - Job Design: Key Characteristics to Address - Alternative Work Arrangements

A. DEFINITION OF TERMS

PRIMER:

Job design is presented from an interdisciplinary perspective with an emphasis on how job design decisions can influence attitudes and work behavior within organizations.

|Terms |Definitions |
|Compressed work week |A situation in which employees work a full 40 hour week in fewer than the traditional five days |
|Empowerment |The process of enabling workers to set their own work goals, make decision, and solve problems within |
|



References: Parker, S., & Wall, T. (1998).  Job and Work Design, Organizing Work to Promote Well-Being and Effectiveness.  Thousand Oaks, California, Sage Publications. (Paperback text available in POLY/CUNY bookstore)  Campion, M.A Aronoff, S., & Kaplan, A., (1995) Workplace Diagnostics. In Total Workplace Performance: Rethinking the Office Environment  (pp. 307-356).Ottawa, Canada, WDL Publications.  Cascio, W.F Selected Chapters from:  Becker, F. & Steel, F. (1995) Workplace by Design. Parker, S. K., & Ohly, S. (2008). Designing motivating work. In Kanfer, R., Chen, G., & Pritchard, R. Work motivation: Past, present and future. A SIOP Frontier Series volume. Lawrence Erlbaum.

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