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Topics: Ethics, Business ethics, Morality Pages: 40 (5307 words) Published: February 23, 2014

CHAPTER 1: INTRODUCTION & THEORETICAL FOUNDATIONS/ IMPORTANCE OF ETHICS FOR MANAGERS (Week 1)

TRUE/FALSE

1.Stockholders are individuals, companies, groups, and nations that cause and respond to external issues, opportunities, and threats.

2.A first step toward understanding stakeholder issues is to gain an understanding of environment forces that influence issues and stakes of different groups.

3.Demographically, the workforce has become more homogeneous.

4.For business leaders and managers, managing ethically also means managing with integrity.

5.Ethical and moral issues in business can be examined from three levels: individual, group, and organizational level.

6.Ethics is a personal, individual affair, not a public or debatable matter.

7.Business is a human activity and as such can be evaluated from a moral perspective.

8.Good business means good ethics is a myth.

9. The primary stakeholders of a firm include its owners, suppliers, employees, customers, and competitors.

10. Organizations take voluntary steps to uphold moral responsibilities to their stakeholders.

11.Stakeholder analysis applies to both internal and external events.

12.To effectively deal with a crisis, the solution must represent cross-departmental involvement.

MULTIPLE CHOICE

1.____ are individuals, companies, groups, and nations that cause and respond to external issues, opportunities, and threats. a.
Ethicists
b.
Stakeholders
c.
Environmental forces
d.
Stockholders

2.Which of the following is not a macro level environmental force? a.
Technological
b.
Economic
c.
Governmental/regulatory
d.
Industry

3.Which of the following environmental dimensions continues to evolve into a more global context of trade, markets, and resource flows? a.
Political
b.
Technological
c.
Economic
d.
Governmental/regulatory

4.Terrorism and the fall of the Communist regime are examples of which environmental dimension that affects industries and organizations? a.
Political
b.
Governmental
c.
Legal
d.
Economic

5.Deregulation of industries falls under which of the following environmental dimensions? a.
Governmental/regulatory
b.
Political
c.
Economic
d.
Social/demographic

6.Demographically, the workforce has become more
a.
white.
b.
diverse.
c.
limited.
d.
younger.

7.Which of the following is considered a secondary stakeholder group? a.
Suppliers
b.
Employees
c.
Local community groups
d.
Customers

8.Which of the following is not a secondary stakeholder group? a.
Media
b.
Consumer groups
c.
Environmental groups
d.
Suppliers

9.Which of the following is considered a primary stakeholder group? a.
Customers
b.
Suppliers
c.
Employees
d.
All of the above

10.Win-win strategies are based on all of the following except a.
prioritizing threats.
b.
mapping stakeholders.
c.
determining members of the coalition.
d.
collaborative negotiation.

11.According to Laura Nash, ____ is the study of how personal moral norms apply to the activities and goals of commercial enterprise. a.
business ethics
b.
stakeholder approach
c.
social contract
d.
preconventional level

12.Ethics refers to which of the following?
a.
Doing the right thing
b.
Taking care of efficiency
c.
Doing things right
d.
Preserving capitalism

13.Which of the following represents the most frequently cited characteristics of the best companies to work for by employees? a.
Profit sharing
b.
High morals
c.
Low bonuses but high social responsibility
d.
All of the above

14.Which of the following is not a level of business ethics? a.
Individual
b.
Association
c.
International
d.
Competitive

15.Which of the following questions should be asked when a manager perceives a problem? a.
What are my core values?
b.
Who will be harmed?
c.
How will...
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