JOB ANALYSIS AND DESIGN
Strategic design of work
• WORK DESIGN the process of assigning and coordinating work tasks
• DIFFERENCIATION assigning sets of similar tasks so that they can specialize
• INTEGRAGTION coordinating the efforts of employees. 2
How is work design strategic?
• Developing autonomy
• Developing interdependence
– Sequential processing
– Reciprocal processing
• Linking autonomy and interdependence to HR strategy 3
Strategic framework for work design
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The job analysis process
• Job A collection of tasks that define the work duties of an employee.
• Job analysis The process of systematically collecting information about the tasks that workers perform.
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Phases of job analysis
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Methods of collecting job analysis information • Task analysis inventory
• Critical incidents technique
• Position Analysis Questionnaire
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How is Job Description Information
Made Useful?
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Job description
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Job identification
Job summary
Relation to other jobs
Location in hierarchy
Tools used
Responsibilities
Condition of work
Location of work hazards 9
Job specification
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education
Experience
Training
Initiative
Physical effort
Physical skills
Communication skills
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Use of job analysis
• employment
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• Organization audit
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• Training and development •
• Performance appraisal •
• Promotion and transfer
• Health and safety
• Induction
Preventing dissatisfaction Industrial relations
Career planning
Succession planning
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Competency modelling
• Competency modeling An alternative to traditional job analysis that focuses on a broader set of characteristics that workers need to effectively perform job duties.
• Competencies Characteristics and capabilities that people need to succeed in work assignments. 12
Competency modelling
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How Do We Determine the Tasks
Associated with Each