JIT2_Risk_Management_Task_1A
JIT2 Risk Management Task 1A
Global Market Place Activities Internet America is a wireless ISP (WISP) that operates within the southern United States. Currently we have been expanding the use of WiMAX hardware to provide our customer base a better user experience with fewer issues. Our older hardware has become unusable due to the vendor being restricted from sales in the United States so we made the recent decision to utilize WiMAX hardware developed by an Israeli company. This has brought on the added challenge of maintaining the hardware in the event of a Middle East conflict that potentially could choke off supplies of the equipment in the United States. This ongoing conflict has no foreseeable end in sight so the CEO made the decision to negotiate into the contract with the Israeli company to provide us onsite spares for all major hardware to mitigate the chances of service interruptions to our customers in the event of an escalation of events in that region of the world.
Risk Sources The first identified risk for Internet America is the potential loss of our climate control systems that cool our corporate data center location. This location has a large number of temperature sensitive devices that are currently cooled by systems that are aging (8-12 years old) and are heavily utilized most of the year due to the location of our corporate offices in Houston Texas. This location necessitates that we run these systems continually for nine to eleven months of the year. This heavy utilization and the hardware’s age pose a very real risk to the serviceability of our corporate structure and support of our customers. Being a WISP, the company relies heavily on the ability to move data to and from the customers. Our corporate headquarters are fed by a point to point fiber connection to our datacenter at Cyrus 1 in Houston TX. As with any buried cabling there is the potential for a cabling cut due to construction or as is more likely for our current location
Global Market Place Activities Internet America is a wireless ISP (WISP) that operates within the southern United States. Currently we have been expanding the use of WiMAX hardware to provide our customer base a better user experience with fewer issues. Our older hardware has become unusable due to the vendor being restricted from sales in the United States so we made the recent decision to utilize WiMAX hardware developed by an Israeli company. This has brought on the added challenge of maintaining the hardware in the event of a Middle East conflict that potentially could choke off supplies of the equipment in the United States. This ongoing conflict has no foreseeable end in sight so the CEO made the decision to negotiate into the contract with the Israeli company to provide us onsite spares for all major hardware to mitigate the chances of service interruptions to our customers in the event of an escalation of events in that region of the world.
Risk Sources The first identified risk for Internet America is the potential loss of our climate control systems that cool our corporate data center location. This location has a large number of temperature sensitive devices that are currently cooled by systems that are aging (8-12 years old) and are heavily utilized most of the year due to the location of our corporate offices in Houston Texas. This location necessitates that we run these systems continually for nine to eleven months of the year. This heavy utilization and the hardware’s age pose a very real risk to the serviceability of our corporate structure and support of our customers. Being a WISP, the company relies heavily on the ability to move data to and from the customers. Our corporate headquarters are fed by a point to point fiber connection to our datacenter at Cyrus 1 in Houston TX. As with any buried cabling there is the potential for a cabling cut due to construction or as is more likely for our current location