IT 205 final assignment

Topics: Management, Customer relationship management, Project management, Project, Cost overrun / Pages: 6 (1253 words) / Published: Dec 8th, 2013
IT 205 Final assignment
10/19/2012

The IT department is implementing a new CRM solution in its corporate offices. The hardware currently in use is out of date and will not support the CRM application. The hardware must be replaced prior to deployment.

Resource: Ch. 11 of Essentials of Management Information Systems

Write a 1,050- to 1,750-word paper that addresses the following:

• How do the five major variables of project management—scope, time, cost, quality, and risk—relate to this scenario?

• What considerations must be applied when selecting projects that deliver the best business value?

• What factors that influence project risk? What strategies would you recommend for minimizing this project’s risks?

Summarize your response by identifying best practices for managing this project.

Format your paper consistent with APA guidelines.

When hardware is outdated and needs to be replaced throughout an entire corporation, there are a few guidelines to assist getting the project off on the right foot. Managing such a large and expensive project can become overwhelming, and having a well-structured operating team, objectives in place, and researching what needs to be fixed takes a lot of stress off the project manager’s shoulders. It also has the effect of motivating employees to bring the same level of attention to their work as the managers did to theirs. Another set of items that are a live saver when planning a large-scale project such as revamping corporate wide hardware to properly and efficiently run a new customer relationship management (CRM) system are the five variables of time, scope, risk, cost, and quality.

Using cost, time, scope, risk, and quality, the project manager can implement a very detailed plan that would lay out what all the needs of the project are. This plan should include items such as what teams will be working on what, new technology that needs to be used, what technology offers the

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