iso9001 2008 SIRIM

Topics: Quality management system, Quality management, Quality assurance Pages: 111 (12427 words) Published: November 14, 2013
MS ISO 9001:2008

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MALAYSIAN
STANDARD

QUALITY MANAGEMENT SYSTEMS REQUIREMENTS
(FIRST REVISION)
(ISO 9001:2008, IDT)
(PUBLISHED BY STANDARDS MALAYSIA IN 2009)

ICS: 03.120.10
Descriptors:

quality management, documentation, quality policy, management commitment, customer-related process, requirements

© Copyright 2009
DEPARTMENT OF STANDARDS MALAYSIA

DEVELOPMENT OF MALAYSIAN STANDARDS
The Department of Standards Malaysia (STANDARDS MALAYSIA) is the national standardisation and accreditation body.

The main function of the Department is to foster and promote standards, standardisation and accreditation as a means of advancing the national economy, promoting industrial efficiency and development, benefiting the health and safety of the public, protecting the consumers, facilitating domestic and international trade and furthering international cooperation in relation to standards and standardisation.

Malaysian Standards are developed through consensus by committees which comprise of balanced representation of producers, users, consumers and others with

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relevant interests, as may be appropriate to the subject in hand. To the greatest extent possible, Malaysian Standards are aligned to or are adoption of international standards. Approval of a standard as a Malaysian Standard is governed by the Standards of Malaysia Act 1996 (Act 549). Malaysian Standards are reviewed periodically. The use of Malaysian Standards is voluntary except in so far as they are made mandatory by regulatory authorities by means of regulations, local by-laws or any other similar ways.

The Department of Standards appoints SIRIM Berhad as the agent to develop Malaysian Standards. The Department also appoints SIRIM Berhad as the agent for distribution and sale of Malaysian Standards.

For further information on Malaysian Standards, please contact: Department of Standards Malaysia
Century Square, Level 1 & 2
Block 2300, Jalan Usahawan
63000 Cyberjaya
Selangor D.E.
MALAYSIA

OR

SIRIM Berhad
(Company No. 367474 - V)
1, Persiaran Dato’ Menteri
P.O. Box 7035, Section 2
40911 Shah Alam
Selangor D.E.

Tel: 60 3 83180002
Fax: 60 3 83181455

Tel: 60 3 5544 6000
Fax: 60 3 5510 8095

http://www.standardsmalaysia.gov.my

http://www.sirim.my

E-mail: central@standardsmalaysia.gov.my
© STANDARDS MALAYSIA 2009 - All rights reserved

MS ISO 9001:2008

CONTENTS
Page

iii

National foreword...................................................................................................................

iv

1

Scope........................................................................................................................

1

1.1

General .....................................................................................................................

1

1.2

Application ................................................................................................................

1

2
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Committee representation .....................................................................................................

Normative references ...............................................................................................

1

3

Terms and definitions ...............................................................................................

1

4

Quality management system ....................................................................................

2

4.1

General...

Bibliography: computer software
[19] Quality management principles 2), ISO, 2001
ISO, 2008
[21] ISO 9001 for Small Businesses — What to do; Advice from ISO/TC 176 3), ISO, 2002
1) To be published. (Revision of ISO 9004:2000)
2) Available from website: http://www.iso.org.
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