Iso 9000 Standard
FIT 5157 Services Science - Lecture Notes - ISO 9000 Standards
ISO 9000 Standards
Browse the web sites: http://www.iso.org/iso/home.htm http://www.ansi.org/ http://www.bsi-global.com/ There are three types of quality standards: 1 Product standards. These set safety and functionality requirements for products. 2 Quality Control standards. These lay out the statistical techniques which can be used to make inferences about the proportion of defective products and so on. 3 Quality Assurance standards. These standards talk about the management systems of the organization. These include design processes, and all those systems and procedures which will ensure that product standards and quality control standards are used properly. The ISO 9000 standards are Quality Assurance standards. ISO 9000:2000 Quality management systems - Fundamentals and vocabulary ISO 9001:2000 Quality management systems - Requirements ISO 9004:2000 Quality management systems-Guidelines for performance improvements Extract from AS/NZS ISO 9000:2006, 0.1 General, page iv ... The ISO 9000 family of standards listed below has been developed to assist organizations, of all types and sizes, to implement and operate effective quality management systems. — ISO 9000 describes fundamentals of quality management systems and specifies the terminology for quality management systems. — ISO 9001 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide products that fulfil customer and applicable regulatory requirements and aims to enhance customer satisfaction. — ISO 9004 provides guidelines that consider both the effectiveness and efficiency of the quality management system. The aim of this standard is improvement of the performance of the organization and satisfaction of customers and other interested parties. — ISO 19011 provides guidance on auditing quality and environmental management systems. Together they form a coherent set of quality
ISO 9000 Standards
Browse the web sites: http://www.iso.org/iso/home.htm http://www.ansi.org/ http://www.bsi-global.com/ There are three types of quality standards: 1 Product standards. These set safety and functionality requirements for products. 2 Quality Control standards. These lay out the statistical techniques which can be used to make inferences about the proportion of defective products and so on. 3 Quality Assurance standards. These standards talk about the management systems of the organization. These include design processes, and all those systems and procedures which will ensure that product standards and quality control standards are used properly. The ISO 9000 standards are Quality Assurance standards. ISO 9000:2000 Quality management systems - Fundamentals and vocabulary ISO 9001:2000 Quality management systems - Requirements ISO 9004:2000 Quality management systems-Guidelines for performance improvements Extract from AS/NZS ISO 9000:2006, 0.1 General, page iv ... The ISO 9000 family of standards listed below has been developed to assist organizations, of all types and sizes, to implement and operate effective quality management systems. — ISO 9000 describes fundamentals of quality management systems and specifies the terminology for quality management systems. — ISO 9001 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide products that fulfil customer and applicable regulatory requirements and aims to enhance customer satisfaction. — ISO 9004 provides guidelines that consider both the effectiveness and efficiency of the quality management system. The aim of this standard is improvement of the performance of the organization and satisfaction of customers and other interested parties. — ISO 19011 provides guidance on auditing quality and environmental management systems. Together they form a coherent set of quality