Introduction to E-Commerce
Introduction to E-Commerce
1. Allows organizations to exchange information relating to the sale of goods and services through the integration of three elements: a. Communications b. Data management c. Security capabilities 2. Traditional vs E-commerce a. Information exchange and processing b. Authentication and nonrepudiation c. Customer service 3. E-commerce models a. Business to customer (B2C) i. Businessa that conduct business by selling to individual consumers ii. Ex) amazon.com iii. Selling less amounts of products for a higher price b. Business to business (B2B) i. The transfer of goods or services between two or more business corporations ii. High sell volume at lower prices iii. E-market places, virtual communities, electronic billboards c. Business- to- employee i. Uses and intrabusiness network that allows companies to provide products to their employees d. Business- to- government i. Tailored to cater for the business needs of different levels of the government e. Consumer- to-business i. Consumer requests a specific service from a business f. Consumer-to- consumer i. Electronic exchanges between and among customers ii. Ex) Ebay.com
E-commerce infrastructure and standards 1. E- commerce implementations a. In-house model i. Build the website from scratch ii. More costly 1. implementation then maintenance iii. can take several months to get the entire operation up and running iv. Allows the organization to customize the website to their exact needs v. Elements needed 1. e-commerce software package 2. redundant internet connection
1. Allows organizations to exchange information relating to the sale of goods and services through the integration of three elements: a. Communications b. Data management c. Security capabilities 2. Traditional vs E-commerce a. Information exchange and processing b. Authentication and nonrepudiation c. Customer service 3. E-commerce models a. Business to customer (B2C) i. Businessa that conduct business by selling to individual consumers ii. Ex) amazon.com iii. Selling less amounts of products for a higher price b. Business to business (B2B) i. The transfer of goods or services between two or more business corporations ii. High sell volume at lower prices iii. E-market places, virtual communities, electronic billboards c. Business- to- employee i. Uses and intrabusiness network that allows companies to provide products to their employees d. Business- to- government i. Tailored to cater for the business needs of different levels of the government e. Consumer- to-business i. Consumer requests a specific service from a business f. Consumer-to- consumer i. Electronic exchanges between and among customers ii. Ex) Ebay.com
E-commerce infrastructure and standards 1. E- commerce implementations a. In-house model i. Build the website from scratch ii. More costly 1. implementation then maintenance iii. can take several months to get the entire operation up and running iv. Allows the organization to customize the website to their exact needs v. Elements needed 1. e-commerce software package 2. redundant internet connection