Introduction To Management 9 Chap13 Managing Change And Innovation

Topics: Change management, Management, All rights reserved Pages: 31 (1499 words) Published: April 29, 2015
ninth edition

STEPHEN P. ROBBINS

Chapter

13
© 2007 Prentice Hall, Inc.
All rights reserved.

MARY COULTER

Managing Change
and Innovation

PowerPoint Presentation by Charlie Cook
The University of West Alabama

LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter.

Forces for Change: Two Views of the Change
Process
• Discuss the external and internal forces for change.
• Contrast the calm waters and white-water rapids
metaphors of change.
• Explain Lewin’s three-step model of the change process.

Managing Organizational Change
• Define organizational change.
• Contrast internal and external change agents.
• Explain how managers might change structure,
technology, and people.
© 2007 Prentice Hall, Inc. All rights
reserved.

13–2

L E A R N I N G O U T L I N E (cont’d)
Follow this Learning Outline as you read and study this chapter.

Managing Change
• Explain why people resist change and how resistance
might be managed.

Contemporary Issues in Managing Change
• Explain why changing organizational culture is so difficult and how managers can do it.
• Describe employee stress and how managers can help
employees deal with stress.
• Discuss what it takes to make change happen
successfully.

© 2007 Prentice Hall, Inc. All rights
reserved.

13–3

L E A R N I N G O U T L I N E (cont’d)
Follow this Learning Outline as you read and study this chapter.

Stimulating Innovation
• Explain why innovation isn’t just creativity.
• Explain the systems view of innovation.
• Describe the structural, cultural, and human resource
variables that are necessary for innovation.
• Explain what idea champions are and why they’re
important to innovation.

© 2007 Prentice Hall, Inc. All rights
reserved.

13–4

What Is Change?
• Organizational Change
 Any alterations in the people, structure, or technology
of an organization

• Characteristics of Change
 Is constant yet varies in degree and direction
 Produces uncertainty yet is not completely
unpredictable
 Creates both threats and opportunities

• Managing change is an integral part
of every manager’s job.
© 2007 Prentice Hall, Inc. All rights
reserved.

13–5

Forces for Change
• External Forces
 Marketplace

• Internal Forces

 Governmental laws
and regulations

 Changes in
organizational
strategy

 Technology

 Workforce changes

 Labor market

 New equipment

 Economic changes

 Employee attitudes

© 2007 Prentice Hall, Inc. All rights
reserved.

13–6

Change Process Viewpoints
• The Calm Waters Metaphor
 Lewin’s description of the change process as a break
in the organization’s equilibrium state
Unfreezing the status quo
 Changing to a new state
 Refreezing to make the change permanent


• White-Water Rapids Metaphor
 The lack of environmental stability and predictability
requires that managers and organizations continually
adapt (manage change actively) to survive.

© 2007 Prentice Hall, Inc. All rights
reserved.

13–7

Exhibit 13–1

The Change Process

© 2007 Prentice Hall, Inc. All rights
reserved.

13–8

Change Agents
• Change Agents
 Persons who act as catalysts and assume the
responsibility for managing the change process.

• Types of Change Agents
 Managers: internal entrepreneurs
 Nonmanagers: change specialists
 Outside consultants: change implementation experts

© 2007 Prentice Hall, Inc. All rights
reserved.

13–9

Exhibit 13–2

Three Categories of Change

© 2007 Prentice Hall, Inc. All rights
reserved.

13–10

Types of Change
• Structural
 Changing an organization’s
structural components or its
structural design

• Technological
 Adopting new equipment,
tools, or operating methods
that displace old skills and
require new ones




Automation: replacing
certain tasks done by
people with machines
Computerization

© 2007 Prentice Hall,...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Technology Change, Managing Change and Resistance to Change Essay
  • Case: Right Management Consultants Succeeds by Managing Change Essay
  • Management of change Essay
  • management of change Essay
  • Essay on Managing Organizational Change and Innovation
  • Innovation and Change Management 1 Research Paper
  • Process of Innovation and Change Management Essay
  • Innovation and Change Management Essay

Become a StudyMode Member

Sign Up - It's Free