Interpersonal Communications Chapter Summaries

Topics: Communication, Nonverbal communication, Interpersonal relationship Pages: 80 (23805 words) Published: February 25, 2013
Chapter 1
Communication and Competence

* 126 definitions for communication
* any living organism counts as communication

communication is the process whereby human collectively create and regulate social reality -any object or activity can be viewed as either a thing or a process -things are static, bound in time, and unchanging

-processes are moving have no beginning and no end, constant change -the communication process is like a river; active, continuous, and flow, never the same from one minute to the next -people use language naturally and spontaneously, giving us a flexability and creativity denied to all other creatures

Communication as Collective Acitvity
- communication is collective, the relationship between human society and human communication is circular; one coulnd’t exist without the other. -communication presupposes social co-operation interpersonal communication can not occur unless at least 2 people mutually engage in creating meaning -Joost Meerloo: communication comes from munia, meaning service and cannot mutual, help, exchange, and interaction of those belonging to the same community

Communication as a creative endeavour
* when we agree that things can be talked about we create that thing, cause we cause it to exist

Communication as regulatory
-communication allows us not only to create the world around us but to take possession of it as well, through communication we can act on our world.

1. through communication we each create our own reality
2. 2. We allow what we have created through communication to control us 3. communication always takes place in a cultural context 4. what is important in interpersonal communication is what people do when they are together, not what each does separately

Communicative competence: the ability to communicate in a personally effective and socially appropriate manner 2 separate levels
* a surface level: consisting of the part of competence that can be seen, the actual performance of day-o-day behavior’s (PERFORMARIVE COMPETENCE) * a deeper level: consisting of everything we have to know in order to perform (PROCESS COMPETENCE)

Individual knowledge and communicative competence
-those who wish to be competent communicators know how to do 5 things well 1. assign meaning to the world around them
2. set goals strategically
3. Take on social roles appropriately
4. Present a valued image of themselves to the world
5. Generate intelligible messages

Implicit knowledge: knowledge we don’t stop to think about, we unconsciously to guide our behaviour interpretive competence: we actively assign meaning to the world, we know how to see it Self-competence: actively develop our own individual styles based on our sense of self Message competence: the competence that allows us to express verbal, non-verbal, and relational messages

Message Competence: the ability to make message choices that others can comprehend as well as respond to the message choices of others Verbal Competence: the ability to process and use linguistic devices to convey content in effective ways Non-Verbal Competence: the ability to process and use non-verbal codes to convey content in effective ways -verbal and non verbal codes combine to create two kinds of meaning: content (ideas, feelings of speaker) and relational meaning (how something is said) Relational Competence: the ability to process and create messages that convey the type of relationship assumed or desired by a communicator at a given moment

Interpretive Competence: the ability to label, organize, and interpret the condition surrounding an interaction (can quickly learn what is important and what is not)

Role Competence: the ability to take on social roles and to know what is appropriate behavior given these roles

Self-competence: the ability to choose and present a desired self-image ( know who they are and who they wants to be and can convey that to...
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