Interpersonal Communication

Discuss how the basic interpersonal communication model that is presented in Figure 8.1 can be applied to the impersonal nature of an online forum. Interpersonal communication is communications between two or more people in an organization. The skills needed for successful communication in the workplace include reading, listening, managing and interpreting information, and serving clients. The basic interpersonal communication model that is presented in Figure 8.1 can be applied to impersonal nature of an online forum by following the same principle that an individual would in the workplace, the only difference is instead of communicating face to face you will be communicating electronically in an online forum. In interpersonal communication there is the
How does defensive communication enter into this case? Defensive communication can be defined as communication that can be aggressive, attacking, and angry, or passive and withdrawing. Defensive communication enters into this case through John Mackey, CEO of Whole Foods Market. He continuously displays communication that is aggressive, attacking, and angry. One incident defensive communication took place at a retailing conference in Manhattan in 2001, John Mackey shouted “I’m going to destroy you,” to Perry Odak, CEO of Wild Oats. John Mackey posted numerous comments that criticized Wild Oats Markets such as “no company would want to buy Wild Oats Markets Inc.”, “OATS locations are too small and management doesn’t know what they are doing”, and “Oats has no value and no future.” For nearly eight years Mackey posted online comments under the name Rahodeb, in the online stock forums of Yahoo Finance. How is the