Assign 5, Ch. 5 p. 117
Recommended due date: June 22, 2013
Actual date of submission: June 26, 2013
Q1. Identify nonverbal behaviors of Dr. Zhug that Ms. Ryder could interpret as a lack of attentiveness or interest in her. Nonverbal communication: All forms of communication other and words themselves. Includes inflection and other vocal qualities, haptics, and several other behaviors. (p.118) [Expanded definition: All aspects of communication other than words. It includes not only gestures and body language but also how we utter words: inflection, pauses, tone, volume, and accent. Also includes features of environments that affect interaction: personal objects such as jewelry and clothes; physical appearance; and facial expressions. The complex system of nonverbal communication includes kinesics, haptics, physical appearance, artifacts, environmental features, space, Chronemics, paralanguage, and silence. (p.118, 126-134)] 1. Haptics – The sense of touch and what it means. Haptics are part of nonverbal communicators. 2. Physical Appearance – Face to face interactions, most of us notice how others look, and we often base our initial evaluations of others on their appearance. 3. Artifacts – A personal object that we use to announce our identity and personalize our environment. 4. Environmental Factors – Elements of settings that affect how we feel and act. For example, we respond to architecture, colors, room design, temperature, sounds, smells, and lighting. 5. Proxemics and Personal Space – An aspect of nonverbal communication that includes space and our uses of it. 6. Chronemics – The aspect of nonverbal communication that involves our perceptions and use of time to define identities and interaction. 7. Paralanguage – Vocal communication, such as accents and inflection that does not use words. 8. Silence – A final type of nonverbal behavior is silence, which can communicate powerful messages. Kinesics: Body position and body motions, including those of the face. (p. 126) [Expanded definition: The textbook states kinesics refers to body position and body motions, including those of the face. Clearly, we signal a great deal about how we feel and see ourselves by how we hold our bodies. (p.126)] Paralanguage: Vocal communication, such as accents and inflection that does not use words. (p.133) [Expanded definition: The communication that is vocal but does not use words. It includes sounds, such as murmurs and gasps, and vocal qualities, such as volume, pitch, and inflection. Paralanguage also includes accents, pronunciation, and the complexity of sentences. (p.133)] Proxemics and Personal Space: An aspect of nonverbal communication that includes space and our uses of it. (p.132) [Expanded definition: The textbook states proxemics refers to space and how we use it. Every culture has norms that prescribe how people should use space, how close people should be to one another, and how much space different people are entitled to have. (p.132)] Answer A.
Dr. Zhug is exhibiting many different nonverbal behaviors to Ms. Ryder during their conversation and Dr. Zhug is ultimately presenting a lack of attentiveness or interest in her. The nonverbal behaviors that Dr. Zhug is demonstrating are reflecting the cultural understandings and values and also express his personal identity and feelings toward his patient. As Dr. Zhug enters the room his proxemics and personal space between him and the patient is quite a large gap. When seeing the desk in the photo it is clear that it is quite a distance between the patient and the doctor’s chair. The personal space between the doctor and patient should be correct when a doctor and patient talk. If this is not the case, a feeling of uneasiness can arise, which can lead to a serious disturbance of the discussion. The most successful discussion between Dr. Zhug and Ms. Ryder depend on both of them finding each other at a distance that they unconsciously...
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