internship report on bank

Topics: Bank, Cheque, Deposit account Pages: 69 (11276 words) Published: March 7, 2015


Chapter 1
Introductory Part

1.1 Introduction of the Report:
A bank is an organization that offers various types of deposits account to its customers and makes a variety of loans services. It also provides a wide range of services like Foreign Trade Financing, Online banking, Credit Cards, Debit cards, etc. Banks acts as an intermediary between the surplus sector and deficit sector by supplying surplus money from surplus sector to the deficit sector for investments and financing. Mainly bank is a commercial organization and Commercial banks plays important role in the economic development of the country. Banking is like a blood running in a vein for the national economy of the country.

Standard Bank Limited undertakes all types of banking transactions to support the development of trade and commerce of the country. The Management of the bank constantly focuses on understanding and anticipating customers’ needs. The scenario of banking business is changing day by day, so the bank's responsibility is to device strategy and new products to cope with the changing environment.

Standard Bank offers different types of Corporate and Personal Banking Services involving all segments of the society within the purview of rules and regulations laid down by the Central Bank and other regulatory authorities.

1.2 Origin of the Report:
This report has been prepared as the requirement of the internship program. I have prepared this report on the basis of my three months practical working experience. My selected topic is “Deposit Schemes Analysis of Standard Bank Limited (SBL): Sonargaon Janapath Branch” which was assigned by my supervisor; Lutfur Rahman, Faculty, International University of Business Agriculture and Technology (IUBAT).

1.3 Objective of the Report:
This study is aimed at providing me invaluable practical knowledge about banking operation system of Standard Bank Ltd especially its deposit schemes. It will also help me to develop my concept of banking system and it operations.  

1.3.1 Broad Objective
General objective of the report is to examine overall deposit management system of Standard Bank Limited.  
1.3.2 Specific Objective
Specific objectives of this report are-
To analyze various deposit schemes of Standard Bank Ltd.
To examine the deposit appraisal procedures followed by Standard Bank Ltd. To study the control mechanism followed by SBL for deposit.
To know the depository customers ratio
To study existing banker-customer relationship
To know the customer satisfaction about deposit scheme in SBL To recommend some suggestions for further development of SBL

1.4 Scope of the Report
This report covered the overall deposit system of Standard Bank Limited and includes relationship of the customers with the bank as well as the deposit principals covered by the bank as a general banking system. 

1.5 Methodology
I selected the topic and i discussed with my faculty supervisor so that a well-organized internship report can be prepared. Sources of Data:
Primary Sources
Secondary Sources

Primary Source:
Primary Data was derived from the practical deskwork. Mainly, the survey I have conducted to get information directly from the employees, customers of Standard Bank Limited. Secondary Source:
Annual report of Standard Bank Limited
Standard Bank’s internal server and external websites
Different documents provided by the concerned officers of the organization Relevant books, research paper and journals

1.5 Limitations of the Report
During groundwork of this report some obstacles have come across, which can be termed as the limitation of the project, these reasons did not allow this report to go in depth of issues hence several parts of the report is not concentrated. Therefore the limitations that were faced: Time is also limited.

The website of the bank is not provided...


Bibliography: 1. Chiwhury, L R. A Textbook in Banker’s Advances. 2nd ed. Dhaka: Fair Corporation, 2003
2
3. Kotler, Philip. “Marketing Management”. 11thed. New Delhi: Prentice-Hall, 1999.
4. Kinnear, Thomas C., and James R. Taylor. “Marketing Research: An Applied Approach”. 5thed. New Delhi: McGraw Hill, 2003.
5. Zikmund, G. William. Business Research Methods. 7th ed. Singapore: Thomson Learning South Western, 2003
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