Internship Report

Topics: Hotel, Human resources, Abu Dhabi Pages: 17 (4528 words) Published: June 18, 2013
INTERNSHIP REPORT

Afifa Hassan 201109103 6 months in Human Resources 15th July 2012 – 17th January 2013

Table of Contents
Introduction……………………………………………………………………………………………………………...……3 Background……………………………………………………………………………………………………………….…….4 Human Resources…………………………………………………………………………………………………….……..7 Engineering……………………………………………………………………………………………………………………11 Methodology…………………………………………………………………………………………………………………12 Skills Acquired……………………………………………………………………………………………………………….13 Recommendations…………………………………………………………………………………………………………14 Conclusion………………………………………………………………………………………………………………….….16 References……………………………………………………………………………………………………………….……17 Appendix A (Training Plan)…………….………………………………………………………………………………18 Appendix B (Monthly Activity Reports)....……………………………………………………………..………19 Appendix C (Employers’ Performance Appraisal Form)....…………………………………….………20 Appendix D (Copy of Certificate of Completion)..…………………………………………………….……21

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Introduction
An Internship period in any field of study is essential for any beginner in the field as it supplies the student with immense experience and helps him to apply the study of the books in an actual workplace environment.

Duration
My internship was in a luxury hotel called ‘Sofitel Abu Dhabi Corniche’ which extended over a period of six month starting from 15th July 2012 and ending on the 17th of January 2013. This internship period was spent entirely in the Human Resources department as well as a very short period of 4 days in the Engineering department.

Values & Objectives
Overall, this experience was a rich one for me as I got to know quite a lot of new things which I was never exposed to and especially HR, since this subject was not even taught to us at the college. This experience provided me a great practical exposure and gave me knowledge about the working environment. The internship also helped to boost my confidence level and have a professional approach with people of all fields of work. I really value the different skills that I gained throughout and after this period of industry work placement.

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Background
Sofitel Abu Dhabi Corniche
Sofitel Abu Dhabi Corniche is a 5 star, French brand, luxury hotel managed by the ACCOR group of hotels. Located on the East Corniche road and over- looking the Arabian Gulf Sea, this 36 storey skyline holds 282 rooms, 45 of which are the suites. Sofitel is part of the Capital Plaza Complex and is located very close to the public beach on the beautiful Corniche – a gem of a location for any hotel.

Ownership
It is owned by a real estate company called REISCO. Sofitel Abu Dhabi Corniche was open for customers and visitors on the 18th March 2012. It is basically a corporate hotel but also caters to people coming over for leisure stays.

Mission






Passion for excellence – Sofitel ambition & pleasure is to strive constantly for one more step towards perfection. Essence of ‘Plaisir’ - Create a harmonious balance between pleasure of feeling at home & the exquisite feeling of being elsewhere. Spirit of Openness - In our eyes, difference is a source of wealth. We have a taste for cultural mix & a thirst for everything new.

Vision- Be Magnifique
Sofitel & its ambassadors link the world with French Elegance across a collection of unique addresses offering their guests & partners a personalized service enriched with emotion, performance & passion for excellence.

Values
    

Trust – is the foundation of our management Respect – is the basis of all our relationship Innovation – is our trademark Performance – is the key to our continued success Spirit of conquest – is our growth engine

Rooms
Sofitel hotel consists of 282 rooms and 45 suites under the following categories:        4 SUPERIOR ROOM LUXURY ROOM LUXURY CLUB ROOM PRESTIGE SUITE OPERA SUITE IMPERIAL SUITE ROYAL SUITE 09th February 2013

Restaurants & Outlets
Along with Spa, swimming...
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