Internship Paper
To: Dr. Walker
Subject: Internship Paper
FIRST SECTION:
My internship was completed with Days Inn Bradenton located at 3506 First St. West, Bradenton, Fl. My supervisor is the general manager Rahul Patel, who can be reached at 941-746-1141or daysinnbradenton@gmail.com. I currently work thirty five to forty hours per week as a Front Desk Agent and can be reached at 941-746-1141.
SECOND SECTION:
Days Inn Bradenton is a hotel located across from the Desoto Square Mall. They provide lodging and meeting room space for guests. The Days Inn is designed for the leisure travelers and families that enjoy economy rates, many business travelers also utilize the facility as well. My expectations for gaining new hospitality business experience this semester is to gain experience in a hotel setting and to learn as much as I can about the hotel industry. With this experience I’m preparing myself to obtain my goal of being a general manager of a hotel.
THIRD SECTION:
My responsibilities as a Front Desk Agent are answering the telephones, welcoming guests as they walk by, and checking guests in and out. While checking a guest in we are required to include important details. These include seeing a picture id as well as a valid credit card, confirming with the guest their type of room and length of stay, obtaining a telephone number and email address, using their name a minimum of once, telling them my name. Checking out a guest also requires important details. We have to use the guests name a minimum of once, tell them our name, ask how their stay was, as if we should use the credit card on file to pay the bill, ask if they would like another copy of the receipt, thank them for staying with us, and ask if we can make them a reservation for the future. At this point I also ask if they are a part of the Wyndham Rewards Club and explain that by joining the club they will be able to earn points towards a free nights stay or for gift cards to purchase other items of their
Subject: Internship Paper
FIRST SECTION:
My internship was completed with Days Inn Bradenton located at 3506 First St. West, Bradenton, Fl. My supervisor is the general manager Rahul Patel, who can be reached at 941-746-1141or daysinnbradenton@gmail.com. I currently work thirty five to forty hours per week as a Front Desk Agent and can be reached at 941-746-1141.
SECOND SECTION:
Days Inn Bradenton is a hotel located across from the Desoto Square Mall. They provide lodging and meeting room space for guests. The Days Inn is designed for the leisure travelers and families that enjoy economy rates, many business travelers also utilize the facility as well. My expectations for gaining new hospitality business experience this semester is to gain experience in a hotel setting and to learn as much as I can about the hotel industry. With this experience I’m preparing myself to obtain my goal of being a general manager of a hotel.
THIRD SECTION:
My responsibilities as a Front Desk Agent are answering the telephones, welcoming guests as they walk by, and checking guests in and out. While checking a guest in we are required to include important details. These include seeing a picture id as well as a valid credit card, confirming with the guest their type of room and length of stay, obtaining a telephone number and email address, using their name a minimum of once, telling them my name. Checking out a guest also requires important details. We have to use the guests name a minimum of once, tell them our name, ask how their stay was, as if we should use the credit card on file to pay the bill, ask if they would like another copy of the receipt, thank them for staying with us, and ask if we can make them a reservation for the future. At this point I also ask if they are a part of the Wyndham Rewards Club and explain that by joining the club they will be able to earn points towards a free nights stay or for gift cards to purchase other items of their