Intercontinental Philippines Corporation
XAVIER UNIVERSITY – ATENEO DE CAGAYAN
CASE STUDY: INTERCONTINENTAL PHILIPPINES CORPORATION
In Partial Fulfilment of the Requirements for the Subject
Human Behaviour in Organization
Submitted by:
Hosni M. Ali
Charmaine Fe S. Borja
Noe Cataluna
Eza E. Paguya
Joanna Camille A. Sihay
Submitted to:
Dr. Alfonso B. Hortelano
January 31, 2011
Problem:
Sam’s unwillingness to work with the Office Services personnel, who were strikers.
Objective:
To have a smooth transition of the task given from Office Services to Sales Accounting and maintain the good working environment & relations of the Sales Accounting Section.
Alternative Courses of Action * Discuss the problem with Sam personally * Clarify the memo to Sam * Request for non-striking employees from Office Services instead of Dualan and Rosales. * Give a Memo to Sam * Give Sam a vacation leave
Areas of Consideration: * Sales Accounting section is a close knit section. * Chief Clerks are exempted in the rotation policy of the company. * Sales Accounting Section was known as the only section in which not one member was a striker. * Sales Accounting Section was noted as a high efficiency section. * Dualan and Rosales, who were originally from Office Services Section, were among the strikers in the company. * Sam was highly respected and influential among the Sales Accounting staff. * Gabby Herran graduated from Ateneo de Manila and took his graduate studies abroad
Alternative Courses of Action (Detailed) * Discuss the problem with Sam personally * Advantage/s * Promote open communication regarding the issue. * Disadvantage/s * He may not cooperate. * Clarify the memo to Sam * Advantage/s * Enlighten Sam’s understanding on the given memo. * Disadvantage/s * Sam will remain resistant to change/the additional task. * Request for non-striking
CASE STUDY: INTERCONTINENTAL PHILIPPINES CORPORATION
In Partial Fulfilment of the Requirements for the Subject
Human Behaviour in Organization
Submitted by:
Hosni M. Ali
Charmaine Fe S. Borja
Noe Cataluna
Eza E. Paguya
Joanna Camille A. Sihay
Submitted to:
Dr. Alfonso B. Hortelano
January 31, 2011
Problem:
Sam’s unwillingness to work with the Office Services personnel, who were strikers.
Objective:
To have a smooth transition of the task given from Office Services to Sales Accounting and maintain the good working environment & relations of the Sales Accounting Section.
Alternative Courses of Action * Discuss the problem with Sam personally * Clarify the memo to Sam * Request for non-striking employees from Office Services instead of Dualan and Rosales. * Give a Memo to Sam * Give Sam a vacation leave
Areas of Consideration: * Sales Accounting section is a close knit section. * Chief Clerks are exempted in the rotation policy of the company. * Sales Accounting Section was known as the only section in which not one member was a striker. * Sales Accounting Section was noted as a high efficiency section. * Dualan and Rosales, who were originally from Office Services Section, were among the strikers in the company. * Sam was highly respected and influential among the Sales Accounting staff. * Gabby Herran graduated from Ateneo de Manila and took his graduate studies abroad
Alternative Courses of Action (Detailed) * Discuss the problem with Sam personally * Advantage/s * Promote open communication regarding the issue. * Disadvantage/s * He may not cooperate. * Clarify the memo to Sam * Advantage/s * Enlighten Sam’s understanding on the given memo. * Disadvantage/s * Sam will remain resistant to change/the additional task. * Request for non-striking