Interactive Theater Research Paper
JNSD
Journal for Nurses in Staff Development & Volume 27, Number 2, 65Y68 & Copyright B 2011 Wolters Kluwer Health | Lippincott Williams & Wilkins
Interactive Theater
An Innovative Conflict Resolution Teaching Methodology
Anne L. Meng, MN, CPNP, RNC, AE-C
ƒ
John Sullivan, MA
The incidence of verbally abusive families has dramatically increased in pediatric hospitals. A workshop incorporating interactive theater was designed to support staff in developing assertive communication skills to manage verbal abuse. Professional actors performed skits based on clinical scenarios. Participants entered the scenarios at any point to change the communication style and affect a positive outcome. Interactive theater enhances emotive …show more content…
DOI: 10.1097/NND.0b013e31820eee5b
Journal for Nurses in Staff Development
theater (IT) as an emotive learning strategy to enhance application of assertiveness skills in clinical practice.
REVIEW OF LITERATURE
Workplace violence includes nonphysical acts such as threatening behavior, verbal abuse, verbal threats, obscene telephone calls, intimidation, or harassment of any nature, including being followed, sworn at, or shouted at (Anderson & Stamper, 2001; Distasio, 2002).
Verbal abuse is behavior that humiliates, degrades, or otherwise indicates a lack of respect for the dignity and worth of another individual (Pejic, 2005).
Verbal abuse is related to physical violence. Physical violence increases sevenfold for those who experience nonphysical violence. Risk of physical violence is high in verbally abusive environments, even though different individuals perpetrate these two forms of behavior. It is theorized that nonphysical violence creates a culture of disrespect that is conducive to the emergence of physical violence, whether by the same or different individuals
(Lanza et al., 2006).
Most perpetrators are men, and the majority are patients (Anderson & Stamper, 2001; Gerberich et …show more content…
A survey was conducted among pediatric nursing staff to determine the incidence and frequency of verbal abuse in the past 3 months, personal and professional reactions to verbal abuse, and reporting practices of the staff. Survey results indicated highest incidences of verbal abuse in the pediatric chronic care and intensive care units. Types of abuse consisted primarily of yelling, condescending comments, abusive comments disguised as jokes, and ignoring or controlling the conversation. A variety of reasons were given for failing to report the abuse, including lack of physical injury, incident perceived as not important, the nurse understood the patient, lack of time, fear of blame, and perceptions that it was part of the job or that reporting would not result in change.
Based on survey results, the workshop design included
4 hours of didactic content on the effects of verbal abuse, review of the zero-tolerance institutional policy,
March/April 2011
Copyright @ 2011 Lippincott Williams & Wilkins. Unauthorized reproduction of this article is prohibited.
and interactive dialogue on assertive communication strategies. The remaining 4 hours were dedicated to
Journal for Nurses in Staff Development & Volume 27, Number 2, 65Y68 & Copyright B 2011 Wolters Kluwer Health | Lippincott Williams & Wilkins
Interactive Theater
An Innovative Conflict Resolution Teaching Methodology
Anne L. Meng, MN, CPNP, RNC, AE-C
ƒ
John Sullivan, MA
The incidence of verbally abusive families has dramatically increased in pediatric hospitals. A workshop incorporating interactive theater was designed to support staff in developing assertive communication skills to manage verbal abuse. Professional actors performed skits based on clinical scenarios. Participants entered the scenarios at any point to change the communication style and affect a positive outcome. Interactive theater enhances emotive …show more content…
DOI: 10.1097/NND.0b013e31820eee5b
Journal for Nurses in Staff Development
theater (IT) as an emotive learning strategy to enhance application of assertiveness skills in clinical practice.
REVIEW OF LITERATURE
Workplace violence includes nonphysical acts such as threatening behavior, verbal abuse, verbal threats, obscene telephone calls, intimidation, or harassment of any nature, including being followed, sworn at, or shouted at (Anderson & Stamper, 2001; Distasio, 2002).
Verbal abuse is behavior that humiliates, degrades, or otherwise indicates a lack of respect for the dignity and worth of another individual (Pejic, 2005).
Verbal abuse is related to physical violence. Physical violence increases sevenfold for those who experience nonphysical violence. Risk of physical violence is high in verbally abusive environments, even though different individuals perpetrate these two forms of behavior. It is theorized that nonphysical violence creates a culture of disrespect that is conducive to the emergence of physical violence, whether by the same or different individuals
(Lanza et al., 2006).
Most perpetrators are men, and the majority are patients (Anderson & Stamper, 2001; Gerberich et …show more content…
A survey was conducted among pediatric nursing staff to determine the incidence and frequency of verbal abuse in the past 3 months, personal and professional reactions to verbal abuse, and reporting practices of the staff. Survey results indicated highest incidences of verbal abuse in the pediatric chronic care and intensive care units. Types of abuse consisted primarily of yelling, condescending comments, abusive comments disguised as jokes, and ignoring or controlling the conversation. A variety of reasons were given for failing to report the abuse, including lack of physical injury, incident perceived as not important, the nurse understood the patient, lack of time, fear of blame, and perceptions that it was part of the job or that reporting would not result in change.
Based on survey results, the workshop design included
4 hours of didactic content on the effects of verbal abuse, review of the zero-tolerance institutional policy,
March/April 2011
Copyright @ 2011 Lippincott Williams & Wilkins. Unauthorized reproduction of this article is prohibited.
and interactive dialogue on assertive communication strategies. The remaining 4 hours were dedicated to