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Intellectual Capital: Collective Brainpower or Shared Knowledge of a Workforce Used to Create Value

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Intellectual Capital: Collective Brainpower or Shared Knowledge of a Workforce Used to Create Value
CH 1 – Introducing management

Talent
Intellectual capital is the collective brainpower or shared knowledge of a workforce that can be used to create value. (Competency x Commitment) A knowledge worker is someone whose mind is a critical asset to employers.
Diversity
Workforce diversity describes the composition of a workforce in terms of differences among people according to gender, age, race, ethnicity, religion, sexual orientation, and capabilities.
Prejudice is the display of negative, irrational attitudes toward members of diverse populations. Discrimination actively denies minority members the full benefits of organizational membership (ex: glass ceiling effect).
Globalization – the worldwide interdependence of resource flows, product markets, and business competition
Technology- technology is an crucial part of everyday business and helped with globalization communication. It has also added flexibility to workplaces through things like, telecommuting.
Ethics – set of moral standards of what is “good” and “right” in one’s behaviour.
Careers – skills should be portable and always of value. Portfolio workers are people who always have the skills needed to readily shift jobs and even careers. Some critical skills include mastering, networking, entrepreneurship, tech-savvy, marketing and passion for renewal

Organizations in the new workplace
What is an organization?
Organizations are collection of people working together to achieve a common purpose. All organizations share a purpose of providing goods or services of value to customers and clients.

Organizations as systems: organizations are open systems (they transform resource inputs from the environment into product outputs) that interact with their environments in the continual process of obtaining resource inputs and then transforming them into outputs in the form of finished goods and services for their customers.

Organizational performance: When operations add value to the

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