Integrating Erp with Crm

Topics: Data management, Enterprise resource planning, Customer relationship management Pages: 4 (1255 words) Published: April 26, 2013

The Recent study of the market suggests that many companies are opting for cloud-based modules for the ERP business systems. Many companies are opting the cloud implementation of the CRM system to the ERP systems. Although often beneficial, such an implementation should be carefully evaluated based on the ROI and on delivering positive returns. Before implementing such a project, there are things that should be taken into consideration. These are mainly associated with risks and costs. Some experts question whether the complex structure of the financial data stored in the cloud version of the CRM system integrated with ERP systems can preserve the same security features that are present in the on-site implementations. A company should pay a special attention to the implementation, operation and people aspects. "ERP data integration is difficult, and when attempting to move legacy data into newer systems, it is often time-consuming and incomplete," The companies that already have a legacy system or an existing ERP, CRM system installed will not have to worry about the integration of cloud based CRM to the ERP system. Once the company acquires the business case for integrating cloud-based CRM to the ERP systems, the hard work for acquiring a reliable system is far from over. The company must now begin preparing a plan for integrating CRM data with ERP. Integrating cloud based CRM and ERP is not as difficult as it was in the past. It has come a long way in the past few years, the use of repeatable adapters and tool kits has made integration secure and reliable. In the market there are tools like IBM web sphere cast Iron that add great value in integration. Understanding how apposite and specific your data is also important for success in integration, Wettemann, analyst at nucleus research in Boston, said. "Risks of cloud integration, like any integration project, is that if the data’s bad or unscrubbed, you can negatively impact...

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