Instructor's Manual: Operations Management

Topics: Operations management, Management, Industrial engineering Pages: 228 (46444 words) Published: January 26, 2014
Instructor's Manual
Operations Management
Fifth edition

Nigel Slack
Stuart Chambers
Robert Johnston

For further instructor material
please visit:

www.pearsoned.co.uk/slack
ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3

 Pearson Education Limited 2007
Lecturers adopting the main text are permitted to download the manual as required.

1
© Nigel Slack, Stuart Chambers & Robert Johnston 2007

Pearson Education Limited
Edinburgh Gate
Harlow
Essex CM20 2JE
England
and
Associated Companies around the world.
Visit us on the World Wide Web at:
www.pearsoned.co.uk
---------------------------------First published 2007
© Nigel Slack, Stuart Chambers & Robert Johnston 2007
The rights of Nigel Slack, Stuart Chambers and Robert Johnston to be identified as the author of this Work have been asserted by her in accordance with the Copyright, Designs and Patents Act 1988.

ISBN-13: 978-0-273-70850-6
ISBN-10: 0-273-70850-3
All rights reserved. Permission is hereby given for the material in this publication to be reproduced for OHP transparencies and student handouts, without express permission of the Publishers, for educational purposes only. In all other cases, no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without either the prior written permission of the Publishers or a licence permitting restricted copying in the United Kingdom issued by the Copyright Licensing Agency Ltd., Saffron House, 6-10 Kirby Street, London EC1N 8TS. This book may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in which it is published, without the prior consent of the Publishers.

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© Nigel Slack, Stuart Chambers & Robert Johnston 2007

Contents
Chapters
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.

Pages
Operations management
The strategic role and objectives of operations
Operations strategy
Process design
The design of products and services
Supply network design
Layout and flow
Process technology
Job design and work organization
The nature of planning and control
Capacity planning and control
Inventory planning and control
Supply chain planning and control
Enterprise resource planning (ERP)
Lean operations and JIT
Project planning and control
Quality planning and control
Operations improvement
Failure prevention and recovery
Total Quality Management
The operations challenge

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© Nigel Slack, Stuart Chambers & Robert Johnston 2007

5
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83
113
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155
166
182
190
197
204

Nigel Slack, Stuart Chambers & Robert Johnston, Operations Management, fifth edition, Instructor’s Manual

Supporting resources
Visit www.pearsoned.co.uk/slack to find valuable online resources Companion Website with Grade Tracker for students
• Multiple choice questions with Grade Tracker function to test your learning and monitor your progress
• An interactive Study Guide including audio animations of key diagrams and extra resources linked to specific sections of the book with clearly indicated icons • Case studies with model answers
• Excel Worksheets designed to enable you to put into practice important quantitative techniques • Hints on completing study activities found in the book
• Links to relevant sites on the web
• Flashcards to aid in the revision of key terms and definitions For instructors
• Complete, downloadable Instructor’s Manual
• Fully customisable, media-rich PowerPoint slides that can be downloaded and used for presentations
• A TestGen testbank of hundreds of questions allowing for class assessment both online and by paper tests
Also: The Companion Website with Grade Tracker provides the following features: •


Search tool to help locate specific items of content
Online...

Links: companion volume to this book (Johnston, R. et al, 2nd edition, ISBN 0 273 624962) contains
several useful cases
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