Instructional Training Plan

Instructional Module or Training Plan: Part I, II, III
Cheryl Katherine Wash
AET/520
April 8, 2013
Tommy Martin
University of Phoenix Material

|Part I: Vital Information | |
|Author |Cheryl Katherine Wash |
|Instructional Topic |This course is for service staff supervisors and managers of Boardman Island Resort. |
| |Hospitality and Tourism Overview will deliver a general overview of hospitality |
| |management. The overview will cover topics in growth and development, organization and |
| |structure, and all of the functional areas of hospitality industry, including travel and|
| |tourism, lodging, food service, and recreation. |
|Instructional Module/Training Plan Title |Hospitality and Tourism Overview |
|Learning Setting |This Face-To-Face will be held in an educational classroom setting at Boardman Island |
| |University. This class will be approximately four hours in length. The service staff at |
| |Boardman Island Resort is diverse. The students will consist of fluent English speakers |
| |to English as Second Language speakers. The service staff is comprised of various ethnic|
| |and economic backgrounds, male, female and