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Ing Direct

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Ing Direct
Universidad de La Laguna

ING DIRECT; NEW CONCEPT OF BANKING SERVICES

INGLÉS EMPRESARIAL

10.12.2012, Santa Cruz de Tenerife

TABLE OF CONTENTS

1. ING DIRECT3 2. STRATEGY3 3. PRODUCTS4 4. THE HISTORY OF ING4,5 5. ING DIRECT CAFES5 6. ING IN SOCIETY6 7. ING CHARITES ALL OVER THE WORLD6 8.1. SICK KIDS FOUNDATION6 8.2. RAISING THE ROOF7 8.3. CENTRE FOR SOCIAL INNOVATION7 8.4. IVEY SCHOOL OF BUSINESS7 8.5. CHILDREN’S WISH7 8.6. THE STOP COMMUNITY FOOD CENTRE7 8.7. SECOND HARVEST8 8.8. YMCA8 8.9. CANADIAN RED CROSS8 7.10.ENFANT - RETOUR8

8. THE NEW CONCEPT OF BANKING SERVICES9 8.1. BANKING SERVICE9 8.2. PRODUCTS AND SERVICES9 8.3. NEW RETIREMENT PLAN9,10

9. LITERATURE10

1. ING DIRECT

ING Group was created in 1991 through the merger of the Dutch insurer Nationale-Nederlanden and the Dutch bank NMB Postbank Groep.
ING is a global financial services brand, currently offering banking, investments, life insurance and retirement services to meet the needs of a broad customer base.
According to Fortune magazine, in 2010, ING was the largest banking/financial services and insurance conglomerate in the world by revenue with gross receipts exceeding €54 billion per annum.
ING has about 94,500 employees worldwide. About 68,000 of them work in the banking business and about 26,500 in the insurance business.

They are not like any other bank; as you probably noticed, they do not even use the word bank in their name. This is because one day, they expect to be something bigger - they will concentrate on their position as an international retail, direct and commercial bank, while creating an optimal base for an independent future for their insurance operations (including investment management). They have no branches, but you can bank with them over the phone, on the Internet or by

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