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Information System for Perky Pies

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Information System for Perky Pies
Executive summary

This report provides an analysis of Perky Pies, a franchise organisation’s business background and the problems it faces in its supply chain management. Furthermore the concept of supply chain management was defined and the issues and benefits that results from implementing an information system in Perky Pies’ supply chain management were outlined.

A Supply Chain Management is a business model which is integrated and takes a view of how all business functions work together and also the relationship a business has with its suppliers and customers.

The report finds that the main issues the Perky Pies will face when a supply chain management information system is implemented are resistance from employees and internal stakeholders and also the possibility of the system’s software to be incompatible with the company’s existing ERP systems.
The benefits that could be reaped are better customer satisfaction, a competitive advantage and a higher profit as well as the increased speed of all supply chain activities.
Hence, KGIS recommends that a supply chain management information system where the system supports the supply chain management activities by automating the tracking of the inventory and information both upstream, downstream as well as internally should be implemented so that the fulfilment, production, revenue and profits are optimised within Perky Pies’ supply chain management. This leads to customers’ satisfaction, better relationship with suppliers and also the resolution of issues faced by the franchise organisation’s supply chain management. The system’s specifications were outlined which covers the element hardware, software, data, procedures and people in the supply chain management of Perky Pies.

KGIS concludes that Perky Pies should implement an information system in their supply chain management to resolve the issues they face currently as well as to reap more benefits.

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According to Ireland and Webb (cited in
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