Industry Landscape on Healthcare Bpo
A REPORT
ON
INDUSTRY LANDSCAPE ON HEALTHCARE BPO
By
ALBEY MATHEW STANLEY
11BSP1276
SUTHERLAND GLOBAL SERVICES
A REPORT
ON
INDUSTRY LANDSCAPE ON HEALTHCARE BPO
By
ALBEY MATHEW STANLEY
11BSP1276
SUTHERLAND GLOBAL SERVICES
A Report submitted in partial fulfilment of the requirements of PGPM program of IBS Mumbai
Date of Submission:-11th June 2012
Authorization
A Report submitted in partial fulfilment of the requirements of PGPM program of IBS Mumbai
ALBEY MATHEW STANLEY
Date of Submission:-11th June 2012
Submitted to
Company Guide Faculty Guide
Dimple Mande Prof: S. S. Desai
Acknowledgements
It is my pleasure in thanking my Company Guide/Head of Department Miss. Dimple Mande for giving me the opportunity to work on this report.
I would also wish to express my sincere gratitude to my Faculty Guide Prof. S.S.Desai for her continued support & valuable inputs & feedback which has helped me in completing my project in an efficient manner.
It is needless to mention that the support of all the faculty members at IBS Mumbai has been a source of inspiration on a time to time basis
Also sincere wishes to all my colleagues at Sutherland Global Services & all who have been a continued support for me & made it a point that I complete my report on time
Finally I would like to express my heartfelt thanks to my parents who have been a support all throughout the duration of internship & all my friends who have been directly or indirectly a help for me in the completion of the project.
TABLE OF CONTENT
Authorization…………............................................................................. 3
Acknowledgement......................................................................................4
1. Abstract.......................................................................................................5 2. Introduction of the Project a)
ON
INDUSTRY LANDSCAPE ON HEALTHCARE BPO
By
ALBEY MATHEW STANLEY
11BSP1276
SUTHERLAND GLOBAL SERVICES
A REPORT
ON
INDUSTRY LANDSCAPE ON HEALTHCARE BPO
By
ALBEY MATHEW STANLEY
11BSP1276
SUTHERLAND GLOBAL SERVICES
A Report submitted in partial fulfilment of the requirements of PGPM program of IBS Mumbai
Date of Submission:-11th June 2012
Authorization
A Report submitted in partial fulfilment of the requirements of PGPM program of IBS Mumbai
ALBEY MATHEW STANLEY
Date of Submission:-11th June 2012
Submitted to
Company Guide Faculty Guide
Dimple Mande Prof: S. S. Desai
Acknowledgements
It is my pleasure in thanking my Company Guide/Head of Department Miss. Dimple Mande for giving me the opportunity to work on this report.
I would also wish to express my sincere gratitude to my Faculty Guide Prof. S.S.Desai for her continued support & valuable inputs & feedback which has helped me in completing my project in an efficient manner.
It is needless to mention that the support of all the faculty members at IBS Mumbai has been a source of inspiration on a time to time basis
Also sincere wishes to all my colleagues at Sutherland Global Services & all who have been a continued support for me & made it a point that I complete my report on time
Finally I would like to express my heartfelt thanks to my parents who have been a support all throughout the duration of internship & all my friends who have been directly or indirectly a help for me in the completion of the project.
TABLE OF CONTENT
Authorization…………............................................................................. 3
Acknowledgement......................................................................................4
1. Abstract.......................................................................................................5 2. Introduction of the Project a)